Sindujan Devaraj

With my 3+ years experience in the customer service sector plus RCM industry, I understand the effect of efficient and friendly customer service on the blooming of business and services. My current position in a similar area has helped me improve my skills in customer satisfaction, customer handling and leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to up sell services and goods to potential clients. I have developed good phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives. I believe that I can provide a good service per the requirement and am flexible with work hours. 

I recognize myself as a freelancer, in app development, Java development, photography, content writing, proofreading, virtual assistance, business analysis with power BI and counselling.

Some job roles i have attended includes,

1. Customer disputes and resolution over phone and email
2. Chat support in English/ Tamil/ Sinhala Languages and Virtual assistance
3. Client Management in Revenue and AR
4. Client support in documentation and review (English)
5. Quality assurance in RCM collection process
6. Training in RCM recruitment process
7. Front desk administration / appointments and meeting scheduling / Presentation research
8. Remote troubleshooting and assistance

and more...

I have experience as a travel buddy, and I am food lover. I have a real passion towards conspiracy theories.