Simpson Rogers Silva

KARUNANAYAKA SIMPSON ROGERS SILVA No: 34 Maithree Mawatha Nawa Halanduruwa Ragama Sri Lanka Mobile : - E-Mail :-OBJECTIVE Interested in achieving a suitable placement in a growth-oriented organization, which offers diverse job responsibilities in order to utilize - improve skills and experience. PERSONAL INFORMATON NAME IN FULL : Karunanayaka Simpson Rogers Silva DATE OF BIRTH : 04 December 1989 GENDER : Male CIVIL STATUS : Married NIC NUMBER :-V NATIONALITY : Sri Lankan SCHOOL : Basilica College Ragama Passed the G C E O/L Examination in 2005 ● ● ● ● ● ● ● ● ● Mathematics English Social Studies Health Science Development Studies Arts Sinhala Science Religion C C C C C C S S S Passed the G C E A/L Examination in 2013 ● ● ● ● General English Christianity Business Studies Economics A C S S FOLLOWING A DIPLOMA IN CREDIT MANAGEMENT • Sri Lanka institute of credit management OTHER CURRICULAR ACTIVITIES ● Member of School Football team ● Member of School Wrestling Society ● Member of School Scouting Society WORKING EXPERIENCE • Executive Credit Control - John Keells Office Automation 02/09/2019 to Present • Executive Recoveries - Dayaratne Holdings (Pvt) Ltd 01/03/2019 to 30/08/2019 • Credit Verification Executive - Zephry Solutions (Pvt) Ltd 01/01/2019 to 28/01/2019 • Tele - Recoveries Officer - Standard Chartered Bank 06/07/2017 to 30/11/2018 • Migrated to France - Tea Cup Paris / La Petit Core 16/11/2014 to 21/05/2017 • Senior Tele Calling Agent - Nations trust bank 21/01/2014 to 14/11/2014 - Standard Chartered Bank (Outsourced) 17/11/2009 to 20/01/2014 • Collections Officer MAJOR TASKS COVERED • Attending customer queries and requests • Visiting customers who are non-contactable and avoiding • Handling customer complaints • Representing the bank at mediation board • Preparing credit settlements after negotiations • Handling in and out bound calls • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings • Generating reports, transcribe minutes from meetings • Prepare and monitor invoices • Submit and reconcile expense reports • Handle sensitive information in a confidential manner • Oversee and supervise the work of junior staff STRENGTHS ● ● ● ● ● ● Ability to handle high-pressure situation in a professional and effective manner Ability to adapt to new system upgrades Effective interpersonal communication and initiative Highly reliable and responsible pertaining to matter of work Performance oriented and hardworking. Resourceful and believes in continuous learning and improvement DECLARATION I do hereby confirm that the foregoing particulars and correct to the best of my knowledge. If I am selected for the post, I shall do my best to serve under your superior to the utmost my ability. REFERENCE Mr. Lasantha Jayawardena (Senior Manager Credit Risk Standard Chartered Bank Sri Lanka) Address : 37 York Street 00100 Colombo 01 Mobile : - E-mail :-Mrs. Inoka Perera (Manager Collection Field & OA, Standard Chartered Bank Sri Lanka) Address : 836 Thalangama North, Malabe 10115, Sri Lanka. Mobile : - E-mail :-