Simone Monteiro Miranda
Mobile: +1 -
LinkedIn: hjps://www.linkedin.com/in/simone-m-miranda/
E-mail:-
Redwood City - CA - USA
IT Business Analyst | Product Owner (PSPO I)
Professional with experience in systems implementa4on and migra4on projects within on focus in business analysis and project
management. Ac4ng in Analysis, Modeling and QA phases of development life cycle with solid experience and knowledge in requirement
gathering and management, func4onal documenta4on, process modeling and QA suppor4ng. Skilled in BPM / BPMN, PMBOK, UML / Use
Cases, Scrum/PO. Ability to make clear and concise communica4on, to design process vision and improvement, to build meaning
rela4onships, to deal with mul4tasking and fast-pace environment and to manage changes. Fluent English. Na4ve Portuguese.
Core Skills
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Communica4ons Skills;
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Adapts easily to changes;
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Cri4cal Analysis;
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Ability for mul4-tasking;
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Proac4vity;
Organiza4on;
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Ability to work in fast-paced environment;
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Mo4vated by challenges
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Collabora4ve work;
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Ajen4on to details
Professional Experience
De Anza College
AdministraEve Assistant
Success in provide assistance for students seeking for answer to ques4ons about college life;
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Responsible for managing counseling appointment;
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Provide assistance for counselors;
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Provide assistance in external events hosted by College and/or Office;
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Provide assistance to internal projects hosted by Office;
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Responsible for managing internal materials and supplies for Office and Mee4ngs;
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Provide assistance for daily du4es;
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Success in implementa4on of processes which were helpful for team and Office;
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CuperEno, CA,USA
March, 2019 – June, 2020
Radix Engineering and SoQware Development
Rio de Janeiro, Brazil
Business Analyst
July, 2015 – July, 2017
Par4cipate in more than 5 projects in Java Development SoTware;
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Responsible for managing and suppor4ng of more than 50 mee4ngs to gather requirements with clients/users;
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Gather use case requirement by interviewing stakeholders and users;
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Execute ac4vi4es of Requirement Management;
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Execute gap analysis between old features and future deliverables before and aTer the project;
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Responsible for modeling business process documenta4on (business flow): AS-IS and TO-BE Modeling;
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Delivery of approximately 50 high quality level documenta4ons (UML/Use Case);
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Responsible for provide more than 30 screen prototypes focusing in user experience (UX);
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Responsible for support internal tes4ng phase and for following up the communica4on between the technical team and the
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third party responsible for tes4ng phase;
Main Project Manager of 3 mobile applica4ons for marke4ng/product department of a big distribu4on oil company in Brazil;
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Involved in Project Management Support: Management Repor4ng (Status Report), Report Risk, Schedule Tracking, Project Scope
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Control, Documenta4on Control, Graphing and Control Spreadsheets, Planning Ac4vi4es.
Accenture
Rio de Janeiro, Brazil
Business & System IntegraEon Analyst
August, 2010– July, 2015
Experience in Telecommunica4ons Industry Processes: CRM and Sales;
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Par4cipate in 5 CRM Systems Migra4on Complex Projects for Telecommunica4ons Industry: migra4on to Siebel pla`orm;
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Responsible for crea4ng of approximately 100 func4onal specifica4on documenta4on with UML/Use Cases or any other
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methodology indicated by client;
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Responsible for managing and suppor4ng of more than 100 mee4ngs to gather requirements with clients/users;
Gather use case requirement by interviewing stakeholders and users;
Execute ac4vi4es of Requirement Management;
Execute gap analysis between old features and future deliverables before and aTer the project;
Responsible for modeling business process documenta4on (business flow): AS-IS and TO-BE Modeling;
Delivery of approximately 120 high quality level documenta4ons (UML/Use Case or func4ons specifica4on) of complex projects;
Involved in Project Management Support: Management Repor4ng (Status Report), Report Risk, Schedule Tracking, Project Scope
Control, Documenta4on Control, Graphing and Control Spreadsheets, Planning Ac4vi4es;
Responsible for elaborate material for user training;
Execute more than approximately 40h of user training in the new CRM system;
Par4cipate of internal course of development of analysts in Saint Charles, IL, USA, in 2012.
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Academic Background
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AA Business Management- De Anza College, 2019 - current - Cuper4no, CA, USA;
Cer4fica4on of Achievement in Business Administra4on - De Anza College, 2020 - Cuper4no, CA, USA;
Master degree in Project Management- Fundação Getúlio Vargas (FGV), 2015 - Rio de Janeiro, RJ, Brazil;
Bachelor degree in Computer Science - Universidade Federal Fluminense (UFF), 2010 - Niterói, RJ, Brazil.
IT Knowledge
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IT Governance: Cobit 4.1, Cobit 5.0, ITIL V3 e PMBOK 5
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Corpora4ve System: Siebel CRM 8
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Business Processes Management and Modeling: As-Is/To-be
Model, BPM, BPMN, Bizagi
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Google: Docs, Sheets, Slides
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Requirement Management: ALM
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Project Methodologies: Agile, Waterfall
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SoTware and Web Development: Delphi, JAVA, SQL, PHP,
HTML, UML
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Agile Methodology: Scrum, Kanban, Jira
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MS Office: Word, PowerPoint, Excel, Access, Visio, Project
CerEficaEons
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Professional Scrum Product Owner (PSPO I), scrum.org
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ITIL V3 Founda4ons, Exin
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Scrum Founda4ons, Cer4Prof
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Cobit 4.1 Founda4ons, Isaca
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Kanban Founda4ons (KIKF), Kanban Ins4tute/Cer4Prof
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Cer4fied Associate in Project Management, PMI
Languages
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Portuguese: Na4ve
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Spanish: Read and speak at beginner leve
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English: Speak, read and write at fluent level
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Italian: Read and speak at beginner leve
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Requirements engineering, Brazil;
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Business Analyst with BPM e BPMN, Brazil
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Agile with Atlassian Jira, Coursera
Full-Time English Course:
Golden Gate Language School - 2017- Campbell,
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CA
California College of Communica4on - 2017•
Santa Clara, CA
Intercultural Ins4tute of California - 2018 - San
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Francisco, CA
Courses
