Simon Troy Bansing

Simon Troy Bansing Virtual Assistant/Freelancer Career Objective My Contact-- Cruzada, Legazpi City, Albay Hard Skill B2B Customer Service Financial Verifier Technical Support Appointment Setter Soft Skill Observation Decision making Communication Multi-tasking Education Background Asian Business Cabletow Cooperative Academy Hotel, Restaurant, and Tour Management Completed in 2014 Informatics Computer Institute Certificate in Computer Management (Hardware) Completed in 2011 Passionate about improving the quality of people’s lifestyles through unsurpassed care and service. Seeking to leverage my experience and studies of communication to empower customers within a people-driven organization to achieve their goals Work Experience Mission Viejo Kia - Chat Support/Business Development Representative - Contractual June 2024 - Currently Employed Key responsibilities: Creating/Finding Lead Sources via online Making the business into success Generating leads from a 3rd-party website Admin Task Specializing Hubspot and Monday.com Auto Services Unlimited/ Business Development Representative - Contract Ended November 2023 - May 2024 Contractual for 6 months Key responsibilities: Creating/Finding Lead Sources via online Making the business into success Generating leads from a 3rd-party website Admin Task Specializing Hubspot and Monday.com AllShelter | Marketing Assistant/Lead Generation July 2023 - December 2023 - Contractual for 6 months Key responsibilities: Creating/Finding Lead Sources via online Making the business into success Generating leads from a 3rd-party website Admin Task Specializing Hubspot and Monday.com Simon Troy Bansing Virtual Assistant/Freelancer Work Experience Auto Boutique Ohio/Texas | Appointment Setter/Sales 2021 - 2023 - Contract ended Key responsibilities: Setting up an Appointment with the customer who submitted an online request Selling appointment for test drive Generating leads from a 3rd-party website for inquiries Answering general inquiries Outbound/Inbound callers Expert in using several CRMs such as AutoSoft, Dealersocket, VIN Solutions, RapidRecon Accenture Philippines | Team Lead Trainee/SME 2019 – 2020 - Cleared Key responsibilities: Training new hires to become the best of the best. Selling Verizon Products and Services Handling Verizon For Business accounts. Sending EOM KPI reports for the new hires who have passed the training ARB Call Facilities | Sales Officer/Subject Matter Expert 2018 - 2019 - Cleared Key responsibilities: Analyzed financial data Approving personal loans to customers from the US. Bank/Employment verification included Promoted as Subject Matter Expert after 6 months of taking in calls Answering Inbound/Outbound inquiries Convergys PH | Customer Service/Sales Representative 2017 - 2019 Key responsibilities: Taking in Inbound calls for DirecTV and ATT. Selling new products such as Internet Service and Mobile Devices Answering General Billing inquiries