Simon Oliver Foster

CURRICULUM VITAE Personal Information Surname: First name(s) Foster, Simon Oliver Address(es) 4221 NW 19th Street Apt. 295 Lauderhill, Florida, 33313 389 Winona Drive, Garveymeade Bridgeport P.O., St. Catherine, Jamaica W.I. Telephone(s) - (home): Mobile - E-mail(s) - or -Nationality(-ies) Jamaican Date of birth 16 October 1984 Objective To practice, hone and further the skills I have learned in the field of Customer Service. Desired Employment Marketing; Customer Service & Quality Assurance Management; Human Resource Management; Administrative Management. Personal & Other Skills & Competencies Self-motivated, committed, result oriented individual who recognises and embraces diversity of thought and culture. Excellent research, analytical and communication skills. Leadership experience, team oriented and able to work in groups and individually. Proficient in using the Web Browsers, Microsoft Office, various computer applications. Experienced and unwearied in delivering first class customer service. Work Experience Payoneer Paylinx: (November 2014-present) Quality Analyst / Assistant Trainer ACCENT Marketing LLC: (March 2013-October 2014) Technical Engagement Specialist (ASUS) Fullgram Solutions: (August 2012- February 2013) Customer Care Agent (Digicel) ACS: A Xerox Company: (March 2008 – June 2012) Customer Service Agent (WNIC) Pre-University School: (Feb 2004 – Feb 2008) Voluntary teaching assistance in A’ level Psychology Katro Global Services: (Sept 2007 – Jan 2008) Freelance Writer Education University of the West Indies: September 2004 – February 2008 B.A. Literatures in English (Major), Human Resources (Minor) – Second Class Honours (Lower Division) [Courses pursued include Social Psychology, Interpersonal Dynamics, Human Resource Management, Group Dynamics, Team Building & Management, Literary Criticism: Literary Interpretation, Postcolonial Literature (Research Paper) and Japanese] Pre-University School (2003 – 2004) ‘A’ level - Sociology (Passed) - Psychology (Passed) - General Paper (Passed) G. C. S. E. - Mathematics (Passed) Dunrobin Undergrad College (2002 – 2003) G. C. S. E. - English Literature (Passed) - Spanish (Passed) Mount View Academy -) G. C. S. E. - History (Passed) - English Language (Passed) Ardenne High School -) G. C. S. E.- Geography (Passed)