Simon Ngugi

PROFILE SUMMARY I am a results-driven Sales Representative with over 3 years of experience in client engagement, territory management, and business development. I specialize in promoting industrial and commercial products, maintaining strong customer relationships, and exceeding sales targets. I bring a strategic mindset, hands-on approach, and a strong commitment to delivering value and consistency to every client I serve. CORE SKILLS B2B & B2C Sales Cold Calling & Lead Conversion CRM Tools Account Management Customer Retention Strategies Sales Reporting & Forecasting Microsoft 365 & Google Workspace Inventory Coordination Field Visits & Client Engagement Territory Development & Market Research PROFESSIONAL EXPERIENCE Sales Representative PTG Industry Ltd – Nairobi, Kenya Jan 2022 – Present I lead direct sales efforts across multiple counties, promoting industrial-grade construction products while nurturing long-term client relationships. I conduct client visits, prepare reports, and actively follow up on leads. Secured consistent monthly sales surpassing KSh 1.2M through strategic territory planning and relationship-building. Managed over 40 accounts, increasing customer retention by 28% through regular site visits and prompt communication. Identified gaps in stock flow and coordinated directly with procurement to ensure timely deliveries. Reported on competitor pricing, market trends, and customer feedback to guide internal strategy. EDUCATION Bachelor of Science in Entrepreneurship Karatina University – Karatina, Kenya 2017 – 2021 CERTIFICATIONS Certified Virtual Assistant – ALX Africa