Simon Macharia

MACHARIA SIMON Phone: - LinkedIn: linkedin.com/in/simon-macharia- Email:- A seasoned training specialist with a flair for empowering teams through targeted training initiatives across diverse cultures and projects. Proficient in assessing training needs, developing learning approaches, delivering training sessions and measuring outcomes to determine group cohesiveness and effectiveness. WORK EXPERIENCE JUL 2022 TO MAY 2023 PROJECT MANAGER – LEARNING & DEVELOPMENT SAMA KENYA LTD, As an L&D manager, I developed and implemented comprehensive training programs that aligned to client needs and organizational goals. Also, per the role, I conducted thorough training needs assessments (by way of collaboration) for both new and tenured teams and identified gaps which I translated into learning initiatives. Further, I supported and offered mentorship/coaching to trainers within the department in delivering engaging training sessions. Accomplishments:  Created a 100% repeatable methodology for administering performance assessments for new hire trainees which further reduced the onboarding time by 25%.  Received positive feedback from managers on the noticeable improvements of team competencies after training interventions.  Ensured training programs met client initiated compliance standards, reducing risks associated with program shutdown.  Led internal initiatives that resulted in the training team achieving client certifications, and overall organizational credibility. OCT 2017 TO JUN 2022 SENIOR SPECIALIST – TRAINING & QUALITY SAMA KENYA LTD, As a senior specialist in charge of training and quality, I was involved in conducting quality assessments/audits and ensured adherence to set operational standards and procedures. Additional, the role also required me to create training materials/manuals, and resources to support effective learning. Further, I conducted workshops and provided feedback that reinforced quality concepts and drive a culture of excellence. Process improvement was key aspect of my job hence I continuously collaborated with cross-functional teams in achieving this. Accomplishments:  The team and I achieved a reduction in errors through focused training programs and process enhancements.  Optimized training processes, resulting in a significant reduction in onboarding time without affecting quality.  Aligned training programs with customer expectations, contributing to a noticeable improvement in CSAT scores.  Contributed to the professional development of employees through targeted training initiatives. SEP 2016 – OCT 2017 QUALITY ANALYST SAMA KENYA LTD        Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies. Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training. Developed and maintained QA procedure documentation. Participated in departmental meetings to establish short- and long-term strategy. Developed training materials, SOPs and work instructions to supplement new team member onboarding. Addressed non-conformance issues, pausing production to correct errors. Led process improvement projects to help operations meet and exceed quality standards and reduce costs. JAN 2014 – DEC 2016 RESEARCH ANALYST GOVCON CONSULTING GROUP       Conducted in-depth qualitative and quantitative research to identify trends and generate insights. Implemented quality control protocols to enhance accuracy of data and research results. Analyzed large volume of data to identify patterns, trends and correlations. Created visualizations to present research data and findings to stakeholders. Developed and tested survey questionnaires on varied topics to collect data for research projects. Participated in data mining activities to uncover insights from various sources. 2   Interpreted data and made recommendations from findings. Prepared detailed reports summarizing research findings and recommendations for further action. EDUCATION DEC 2016 BACHELOR OF SCIENCE (CHEMISTRY & BOTANY), KENYATTA UNIVERSITY   Distinguished member of university’s Pure & Applied Sciences Relevant Coursework: Industrial Chemistry, Analytical Chemistry, Physical Chemistry SKILLS       Change management Project planning and management Process assessment, evaluation & enhancement Proficiency in Tableau & MS Office suite: Ppt, Excel Safety & Trust Certified (Meta’s GOLO) Exceptional oral & written communication  CERTIFICATIONS      Everyday English 1 & 2, Open University - Feb 2023 Global Trainer Certification, Meta (Facebook's Global Operations Learning Org) - Jul 2021 Leadership and People Management, Sama Kenya Ltd - Jun 2018 Managing Your New Recruit, Sama Kenya Ltd - Apr 2017 Leadership Program, Lepta Community - Dec 2013 REFEREES Gideon Ng’eno Project Manager Sama Kenya Ltd Phone:- Anne Mbihya Senior Delivery Manager Sama Kenya Ltd Phone:- 3