Simon Lucas

Simon Lucas-- PROFESSIONAL SUMMARY Business writer, editor, and analyst, accomplished in research, planning, drafting, and editing of business-related content for online and printed presentation. A highly organised, effective communicator, with the ability to build and nurture strong client relationships. EXPERIENCE Freelance Business Writer and Editor ......................................................... 2012-Present Home-based, Western Visayas, Philippines  I have successfully completed hundreds of writing assignments for business clients in the United States, Europe, and Australia.  I specialise in writing business articles, blog posts, web page content, white papers, reports, brochures, technical documentation and training documents, as well as educational content for online vocational training organisations.  I Received Best Writer award on four occasions from a large copywriting agency employing more than 50 writers.  During my freelance career, I have also spent time as a part-time editor for a large copywriting agency.  All of my clients have been long-term, frequently offering repeat business.  Clients include a Logistics Consulting Company (Australia), Digital Marketing Agency (Australia), Legal Firm (United States), Copywriting Agency (United States), Business Training Organisations (United States and Australia).  Less than 0.25% of my completed drafts are returned by clients for editing/revision after first draft is submitted.  I possess excellent writing and editing skills in both British and US English. Carlsberg IT A/S, Copenhagen, Denmark .......................................................- Business and Applications Consultant  Developed supply chain IT solutions as part of pan-European business standardisation program. Carlsberg UK Limited, Copenhagen, Denmark ...............................................- Business Process Manager  Led development of business process design in transport/distribution team as part of a global standardisation initiative.  Designed and mapped new business processes in logistics operation, to be implemented on a country by country basis across some 20 European nations.  Obtained buy in and sign off of processes and the supporting IT solutions, from the relevant management stakeholders in each country.  Documented business processes, and approved functional specifications for the IT processes, most of which utilise SAP ECC 6.0 as the technical solution  Steered workgroup activities throughout the Design, Build, Test and cutover phases of the program.  Provided Early Life Support during go-live, and stabilisation of first country to implement the new platform and processes (Switzerland).  Provided regular progress updates to the Program Steering Group, which consisted of Logistics Directors from 6 participating countries. Carlsberg UK Limited, Warrington, United Kingdom ....................................- Regional Distribution Centre Manager  Held overall responsibility for running distribution site and operation (200 Employees, 53 Vehicles).  Accountable for a budget of £8.5 Million  Management of site safety and health, including compliance to UK legislative requirements.  Leadership and development of management team, comprising 2 department managers and 8 duty managers.  Leadership and Management of local, regional and national projects to agreed timescales.  Identification of improvement areas, and construction, management and monitoring of improvement plans.  Implemented continuous improvement initiatives.  Analysis and management of performance KPI’s.  Managed company/union relationship at local and national levels  Held overall responsibility for adherence to UK employment law, working time and drivers hours legislation.  Built relationships with major customers.  Managed operational performance to meet agreed service levels.  Managed information, and ensured effective communication with internal and external stakeholders.  Performed change management in a fast moving operation, to keep ahead of changes in the business environment.  Participated in major cross border project to achieve logistics excellence. EDUCATION Carisbrooke High School, Newport, United Kingdom .............................. Graduated 1983 KEY SKILLS     Technical writing Business writing Content creation Editing    Business development Operations management Business process mapping SIMON LUCAS |-| -