SIMON BENT
Lot 631 Portsmouth Avenue, Bridgeport P.O, St Catherine ·--
My goal is to be partnered with your noble institution where I will be able to provide service at my
highest potential in order to realize both the goals of the organization and that of myself.
EXPERIENCE
NOVEMBER 2020 – CURRENT
BRAND ADVOCATE, HINDUJA GLOBAL SOLUTIONS LIMITED
Duties Include:
Manage a CRM database system with customer information
Provide reports and insights on customer issues
Provide customer service support to customers
Liaise with other departments within the company
Update customer infromation
MAY 2019 – JULY 2020
SALES SUPPORT OFFICER, JAMAICA NATIONAL BANK LIMITED
Duties Included:
Manage a CRM database system with customer leads
Provide reports and insights on sales trends
Monitor sales activity across branch network
Upselling customers
Update customer profiles
JANUARY 2019 – MAY 2019
MEMBER SERVICE OFFICER, JAMAICA NATIONAL BANK
Duties Included:
Process deposits, withdrawals, wire transfers and bill payments
Provide basic financial advice to members
Process remittances (MoneyGram and JN Money Transfer
Upsell members where applicable
Provide excellent customer service
Provide all other relevant banking services
DECEMBER 2016 – JANUARY 2019
FRONT OFFICE REPRESENTATIVE, DIGICEL JAMAICA LIMITED
JULY 2016 – DECEMBER 2016
CUSTOMER SERVICE REPRESENTATIVE, DIGICEL JAMAICA LIMITED
JANUARY 2015 – JULY 2016
SALES REPRESENTATIVE AND FITNESS MODEL, VAINFITNESS
EDUCATION
MAY 2014
PRE UNIVERSITY SCHOOL, TAYLOR HALL, UNIVERSITY OF THE WEST INDIES
Caribbean Advanced Proficiency Examination (CAPE)
MAY 2013
THE WOLMERS BOYS SHCOOL, KINGSTON
Caribbean Examination Council (CXC)
LEADERSHIP ROLES
Front Office Agent advocate , Digicel Jamaica Limited
Front Office Returned Device Manager , Digicel Jamaica Limited
Front Office New Staff Trainer , Digicel Jamaica Limited
Student Representative , Faculty of Law UWI , Mona
Personal Training coordinator , UWI Mona Gym
Most Outstanding Student , Kensington primary School 2004
AWARDS/ACHIEVEMENTS
Outstanding Performance in Principles of Accounting (CSEC)
UWI Research Day Law Human Rights Mooting (2016) 1st Place
1st Place Mona Law Sports day 2016
Most Outstanding Student , Kensington primary School 2004
References Available Upon Request
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