Simisola Odegbami

SIMISOLA ODEGBAMI Nigerian | Ndubisi Kanu,Gbagada Lagos, Nigeria | --| LinkedIn:www.linkedin.com/in/simisola-odegbami | Skype ID: Simisola Odegbami SUMMARY ● Energetic self-starter with experience in Customer Relations and Marketing. ● Excels in providing exceptional service to clients; especially skilled with handling challenging customers. ● Completed a course in Data Analysis. ● Completed Virtual Assistant course. EDUCATION University of Lagos – Lagos, Nigeria BA, Philosophy Second Class Upper January 2015 – November 2018 WORK EXPERIENCE Virtual Assistant May 2021- Date Kunle Akinrinade And Co(Solicitors) - Lagos, Nigeria ● Established a robust communication system that has enhanced client satisfaction and retained over 40 new customers. ● Managed and cataloged clients and discovery documents, leading to a 15% increase in document and retrieval efficiency. ● Generating leads of potential clients for the company and sending cold mails. Administrative Assistant August 2020 - May 2021 Laureates College – Lagos, Nigeria ● Collaborated with peers to plan and successfully execute community-building programs that created a positive, multicultural living environment for 300+ students. ● Skillfully managed administrative responsibilities for the welfare of 40 students including: maintenance issues, incident reports, room transfers, handling of confidential information and conflict resolution. Received outstanding feedback ratings. Customer care Representative/Marketing Intern July 2019 - July 2020 Nairabet – Lagos, Nigeria ● Helped research data that brought over 300 new customers to Nairabet Betting Platform. ● Skillfully managed drafting and scheduling emails to over 5000 subscribers both affiliates and customers. VOLUNTEER ACTIVITIES Member, Forge Her Network Enabling 40+ college women to break barriers and become leaders in Tech and beyond. SKILLS ● Data Analysis ● Internet Research ● Customer Service ● Managing Client calendar ● and inbox ● ● Social media management ● September 2023 - Present Creating Meeting Agenda Canva Proficient in using Trello, Airtable, MailChimp INTERESTS ● Consulting ● Women Empowerment ● Regional Development LANGUAGES ● Yoruba- Native ● English - Expert ● French - Beginner