SIMILOLUWA
LUJI
Freelance Writer
36, Oloyede Str, GSM, Parafa, Ikorodu, Lagos State,
IkoroduNigeria-
PROFESSIONAL SUMMARY
I am a proactive and empathetic professional who thrives on handling support inquiries with genuine care. I transform
complex customer issues into clear solutions, blending effective communication with a focus on improving processes.
My goal is to assist users with their needs while continuously evolving my approach to reflect the unique voice of every
interaction. I thrive on collaborative opportunities where authenticity and user satisfaction come first.
EMPLOYMENT HISTORY
Freelance Writer, Digital X Marketing Agency, Ikorodu
2020 - Till date
• Developed and delivered high-quality content that contributed to an increase in client engagement, resulting in
repeat contracts and long-term collaborations.
Brand Manager, Ostea Empire Limited, Ikorodu
2023 - 2024
• Revitalized the company's brand identity, enhancing customer recognition within one year.
• Executed a strategic multi-channel marketing campaign that improved brand engagement across digital platforms,
significantly enhancing market presence.
Content Developer, Ostea Empire Limited, Ikorodu
2013 - 2016
• Increased website traffic by 30% within six months through engaging content creation and strategic SEO
implementation.
• Launched a new content series, resulting in a 20% boost in customer engagement across social media platforms.
EDUCATION
Bachelor of Agriculture in Agricultural Economics and Extension,
Olusegun Agagu University of Science and Technology, Ikorodu
2018 - 2024
4.39/5 GPA
SKILLS
Customer Service
Empathy
Proactive
Support Inquiries
Troubleshooting
Documentation Improvement
Web App Assistance
Communication Skills
Remote Work
Collaboration
Exceptional Written Communication
In-Depth Research
SEO & Digital Marketing
Editing & Proofreading
Effective Time Management
Creative Storytelling
Adaptability & Flexibility
Technical Proficiency
Collaborative Communication
