Similoluwa E. Akanbi

Similoluwa E. Akanbi Lagos, Nigeria | - |-| www.linkedin.com/in/similoluwa-akanbi Executive Business Support Generalist Results-driven operations professional with 6 years of experience in high-growth startups and administrative roles, specializing in process optimization, project management, and cross-functional coordination. Known for meticulous attention to detail, strong execution, and a humble, impact-driven approach, I am passionate about driving operational excellence in mission-driven organizations. AREA OF EXPERTISE ●​ Operational Efficiency & Process Optimization ●​ Talent Acquisition & Onboarding ●​ People and Talents Operations ●​ Project Management & End-to-End Execution ●​ Cross-Functional & Cross-Cultural Coordination ●​ Client & Vendor Relationship Management ●​ Data-Driven Decision Making ●​ Calendar Management & Event Planning ●​ Research Coordination TOOLS: Microsoft Office 365, Google Suite, Asana, Figma, Clickup, Canva, Slack, Trello, Zoho One, Zoom, ChatGPT, Gemini, Sprout Studio, Flodesk, Wix, Amazon, ManyChat, PlannThat, Zapier, Dropbox, Calendly, Notion, AI meeting tools PROFESSIONAL HISTORY WITH RESPONSIBILITIES SUMMARY Content Queen​ Remote, Global Content Queen is a founder-led startup specializing in remote personal branding photography and content strategy. Serving over 40 entrepreneurs and founders across 10+ countries, Content Queen boasts a portfolio of over 80 successful international remote shoots and visual campaigns. Content Queen Website Executive Business Support (Contract) - Nov. 2024 - July 2025​ ●​ Managed 20+ international client projects across 10+ countries, achieving 100% payment tracking accuracy using Asana and Sprout Studio for streamlined management. ●​ Designed and optimized client onboarding processes, creating error-free workflows and automations, maintained organized CRM systems on Sprout Studio, facilitating effective lead and shoot management and tracking. ●​ Managed contract drafting, invoicing and payment follow-up for over 20 client projects across two creative brands, maintaining 100% payment tracking accuracy and ensuring timely contract delivery. ●​ Drafted brand-aligned newsletters, supported website content updates, and managed sales accounts across digital platforms like Udemy, Gumroad, Amazon and Skillshare, strengthening marketing, boosting engagement, and maintaining consistent brand presence. ●​ Delivered customer support to clients across two creative brands (Content Queen and Femme Photo), managing client communications via Gmail and Outlook with clear, timely communication. ●​ Effectively managed document templates, client folders, galleries, booking pages, schedulers, maintaining meticulous digital file hygiene on Google Drive and OneDrive, ensuring organized and easily accessible information. ●​ Negotiated vendor contracts, securing 15% cost savings and fostering long-term partnerships, demonstrating resilience and ownership. ●​ Proactively suggested process improvements, asking insightful questions to enhance team workflows, reflecting curiosity and a low-ego approach. ●​ Collaborated closely with the founder and other team members to align messaging, improve process flows, and introduce inclusive storytelling practices that reflected brand voice and audience needs. Fernhill Digital Consulting​ Remote, Nigeria A founder-led digital marketing startup with a global presence, generating N60M+ in revenue and serving diverse clients in the US, UK, Australia, and Africa. Fernhill Digital Consulting Website Executive Assistant (Contract) - Oct 2023-June 2024​ ●​ Led the collaboration tool migration project, successfully migrated all teammates to several collaboration tools like Zoho One, Microsoft Teams and HR software like Notch HR, increasing overall efficiency by 70%. ●​ Negotiated contracts with external partners, securing favorable terms in 80% of cases and fostering partnerships for sustained growth. ●​ Managed People Ops, sourcing and screening candidates across job boards, interviewing 20+ applicants, and onboarding 10+ hires for seamless integration. ●​ Partnered collaboratively with the CEO and the Operations Management Team to develop and implement a strategically clear and coherent organizational strategy, collectively managed its implementation. ●​ Streamlined operational processes, organizing files on iCloud and training staff, reducing retrieval time by 40%. ●​ Collaborated with cross-functional teams to plan and execute company events, including team-building activities, training sessions, and employee development programs every quarter. ●​ Coordinated internal and external cross-functional meetings and conferences across different time zones, accurately created agendas, sent meeting invites and captured and distributed project action steps. Laseth Fashion Institute​ Ogun, Nigeria A premier fashion school of over 15 years excellence nurturing creative talent and producing industry-ready professionals, continuing to inspire and empower the next generation of fashion professionals in Africa. Executive Assistant - Jan 2018- April 2023​ ●​ Implemented Google Drive-based digital filing systems, increasing document retrieval efficiency by 50% and reducing physical storage needs. ●​ Managed executive calendars using Microsoft Outlook and Google Calendar, achieving a 97% meeting attendance rate and minimizing scheduling conflicts. ●​ Resolved 15 billing inquiries per quarter with 99.5% accuracy, ensuring financial precision through meticulous research and clear communication. ●​ Developed Excel-based KPIs, driving a 25% increase in team productivity and supporting data-driven decisions, showcasing analytical skills. ●​ Streamlined communication for a team of 20, reducing email and meetings by 20% and boosting project completion rates, increasing impact focus. ●​ Designed and executed training programs for new staff, ensuring smooth onboarding and adherence to protocols, with resilience and sense of ownership. EDUCATION Yaba College of Technology​ Lagos, Nigeria Associate Degree, Hospitality Management CERTIFICATIONS Udemy Master Course in Project Management, PMP Alison Agile Project Management, PMP ALX Virtual Assistant Training