Silviya Mitrova

I possess extensive previous customer related experience, and the ability to focus attention on guest needs, remaining calm and courteous at all times. For me, providing the highest level of Customer Service, creating long term professional relationships, making customers stay with the company and remain satisfied at all times, are the most important things ,and this is what always motivated me. I am punctual, reliable and honest, and I have strong principles to keep confidential any job related information, to follow instructions and procedures with quickness and precision, and to achieve the best results within the given deadline. I am an excellent team player, who can easily and effectively collaborate with co-workers and managers, but I am also particularly effective in working independently. I also have experience in supervising people and providing training.  I also have experience in recruiting and HR with different companies.