Silver Gray
6 McCormick lane, Chelmsford MA 01824
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Core Competencies
well-versed in using social media, both in communicating with friends and businesses
proficent with the use of emails
Can work in a fast paced environment
Compassionate and Empathetic nature
Able to work independently
Very Dependable
Having a flexible “can-do” attitude and a positive approach to problems
Excellent oral, written and listening skills
Great at multi tasking and ability to adjust to changing environments
Proficient in the use of computer applications, MS Word, MS Excel, data entry of 45 WPM
Extremely motivated!
Professional Experience
Homemaker
2007- Present
Doing the best I can to take care of my kids, two of which are now in school :)
Utilize social media to find doctors, events, playdates, share experiences and be a part of my community
Server, Nashua Crossings
Mar 2013-Feb 2014
Take orders and deliver food to the residents
Perform clean up activities; busing tables, doing dishes, vacuuming and mopping
Practice safe handling and proper sanitizing
Packaged foods, dished out desserts
Independent Field Auditor, New Hampshire and Massachusetts
Jun 2012 – 2014
Assisting national market research and mystery shopping firms to evaluate areas of customer service, brand compliance, and employee integrity.
Interacting with a variety of different people and businesses.
Order Processing Representative, Sweet Baby Zoies Pies, Billerica MA
July 2011-Jan 2013
Effectively handled inbound customer communication via phone and email
Provided accurate answers to all inquiries on product information , order status and problem resolution
Helped prepare orders for shipping; did invoices, picked and packed items and shipped them
Ensured customers satîsfaction
Cashier and Bakery Associate, Market Basket, Nashua, New Hampshire United States
Sep 2000 – Jul 2007
Gave friendly and upbeat customer service
Solved customer problems
Prepared and served a wide variety of Bakery products
Monitored, cleaned, Helped Customers, and organized the Bakery Area. Completed shift duties.
Assistant Manager, Noerr Programs, Nashua, New Hampshire United States
Mar 2005 – Apr 2005
Oversaw employees, ensuring smooth operation and an enjoyable Easter Bunny experience
Conveyed friendly and inviting greetings to all customers
Worked as photographer
Maintained site cleanliness and safety
Wore Easter Bunny Costume
Education
New Hampshire Community Technical College, Nashua, New Hampshire United States
Associates Degree in Liberal Arts
Graduated Cum Laude
Was Vice President of my school's Rotaract Club
Attended a National Leadership Conference in Nashville TN
