Silas Kwakye

Silas Kwakye Administrative Professional | Executive Support Specialist Get in Touch LinkedIn Profile Professional Summary Results-driven administrative professional with 8+ years of experience supporting Csuite executives and managing complex operations. Proven track record of improving efficiency, reducing costs, and delivering exceptional organizational support across international business environments. Specialized in calendar management, travel coordination, financial reconciliation, and cross-functional collaboration. Known for proactive problem-solving and maintaining 95%+ satisfaction scores. Contact Information Phone: - Email:-om Location: Accra, Ghana Education & Certifications Bachelor of Science Virtual Assistant Project Manager Business Administration ALX Certificate Sairera Certification University of Ghana ALX Africa Sairera Graduated November 2017 Completed October 2024 Completed December 2025 Career Highlights 8+ 20+ 95% 50+ Years Experience Annual Trips Satisfaction Score Events Managed Administrative and executive International travel Consistent client satisfaction Corporate events and meetings support roles coordinated with zero missed rating annually connections Administrative Assistant Canonical | Accra, Ghana | Jan 2022 4 Dec 2024 Financial Accuracy Efficiency Gains Travel Coordination Prepared and reconciled invoices, Streamlined client proposals and Managed executive calendars and reporting errors by 15% time by 30% annually with zero missed connections improving accuracy and reducing travel itineraries, cutting turnaround Prioritized and responded to 100+ weekly emails, ensuring timely follow-up on high-value leads. Reviewed commission reports and recovered outstanding vendor payments, securing thousands in owed revenue. coordinated 20+ international trips Executive Administrative Assistant Compassion International Ghana | Jan 2018 4 Jan 2022 01 02 Executive Support Reporting Excellence Supported C-suite executives with proactive schedule Created and maintained reports in Excel and PowerPoint, management, reducing meeting conflicts by 25% improving audit readiness and departmental clarity 03 04 Event Coordination Communication Coordinated logistics for 50+ corporate events and meetings Drafted and edited executive communications, strengthening annually, ensuring seamless execution cross-departmental collaboration Customer Service Officer GIZ Ghana | Jan 2016 4 Jan 2018 Client Excellence Delivered confidential, high-quality customer service to 200+ clients weekly, maintaining 95% satisfaction scores. Handled branch communications and administrative workflows, improving operational efficiency. "Consistently exceeded service standards while maintaining strict confidentiality and professionalism." Core Competencies Administrative Skills Technical Skills Soft Skills Calendar management, travel Microsoft Office Suite, Notion, Strong communication, coordination, expense tracking, Slack, Airtable, HubSpot, organization, adaptability, efficiency improvements Linear (familiar) attention to detail and event planning with proven Freshdesk, QuickBooks, and confidentiality, and exceptional Key Achievements 1 2024: Advanced Certification Completed ALX Virtual Assistant Certificate and Sairera Project Manager Certification, expanding professional capabilities 2 -: Financial Impact Recovered thousands in outstanding vendor payments and improved invoice accuracy by 15% at Canonical 3 -: Efficiency Leader Reduced meeting conflicts by 25% and coordinated 50+ annual events at Compassion International 4 -: Service Excellence Maintained 95% satisfaction scores serving 200+ weekly clients at GIZ Ghana Let's Connect Ready to Deliver Excellence Bringing 8+ years of proven administrative expertise, technical proficiency, and a track record of measurable results. Let's discuss how I can support your organization's success. Email Me View LinkedIn Contact: - |-| Accra, Ghana