Sigmund Tetevia

Sigmund Tetevia

$10/hr
I am an IT professional with relevant skills for the job market.
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
27 years old
Location:
Accra, Greater Accra, Ghana
Experience:
3 years
Sigmund Tetevia Network support, IT support Contact Accra, Ghana +233 - +233 -- Summary • • • • • Education Ghana Communication Technology University Tesano, Accra BSc. Information Technology Key Skills TCP/IP Desktop Support Mac Systems Account management Windows 10 Remote Desktop SQL Linux SQL Server Network Configuration Office 365 Expertise in network monitoring and troubleshooting tools. Expertise in network monitoring and troubleshooting tools. Expertise in network monitoring and troubleshooting tools. Proven ability to troubleshoot and resolve network issues. Proven ability to troubleshoot and resolve network issues. Experience November 2022 – Present Network Support • Société Générale Ghana • Offered troubleshooting of connectivity issues across networks such as Wi-Fi and cellular issues. • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users. • Assisted customers in identifying issues and explained solutions to restore service and functionality. • Monitored systems and network devices in operation in ensuring continuous availability. • Researched and identified solutions to technical problems. • ATM Support – monitoring and assisting with technical issues. • Participated in BCP for Data Recovery. October 2021 – December 2021 Network Support • Electricity Company of Ghana, Projects Office • Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues. • Interacted with a wide range of networking toolkits and devices. • Demonstrated proficiency in Linux, virtual platforms, and the command line. • Installed and terminated keystones and cat6 cables. • Set up racks and patch panels. Certifications Google IT Support • Coursera Google Finance Data Analyst Professional • Coursera Communication Implemented new procedures and technologies that improved efficiency and streamlined operations. References Name: John Godwyll Jr Email:-Phone:-
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.