Sierra Ashford
LinkedIn URL: www.linkedin.com/in/sierra-ashford
Summary:
Motivated data professional with hands on experience analyzing real world datasets in healthcare and operations. Passionate about using data to uncover insights, improve processes, and tell meaningful stories. Excited to learn and contribute to projects that impact business efficiency and performance.
Professional Experience:
Air force Reserves, Atlanta, GA Feb 2019 to Present
Health Services Administrator
• Researched and maintained medical and operational data for readiness tracking and reporting.
• Analyzed patient and healthcare system data to support decision making and resource allocation.
• Managed sensitive health information and ensured compliance with federal data security standards.
• Prepared analytical summaries and presented data driven reports to leadership for performance improvement.
• Partnered with multiple departments to enhance information accuracy and data management processes.
Elevance Health, Atlanta, GA (Remote) Jan 2020 to Jul 2025
Claims Specialist
• Analyzed and processed large volumes of claims and eligibility data, identifying trends and reporting insights to leadership.
• Created and maintained Excel based reports to track key performance indicators (KPIs) and ensure SLA compliance.
• Collaborated across teams to improve data workflows, reduce discrepancies, and strengthen process accuracy.
• Conducted data research to resolve errors and present findings in clear, actionable formats for process improvement.
• Recognized for accuracy and efficiency in managing high volume datasets with strict confidentiality (HIPAA).
Walgreens, Atlanta, GA Dec 2017 to Dec 2019 Pharmacy Technician
• Supported operations by verifying claims data and resolving discrepancies through research and trend analysis.
• Managed confidential health records and ensured data accuracy within pharmacy systems.
• Handled a steady flow of customer inquiries in person and by phone, maintaining accuracy under time pressure.
• Updated patient records, insurance information, and claims documentation in multiple systems while ensuring HIPAA compliance.
Technical Projects:
Vending Machine Application
• Implemented a Java application using OOP and File I/O for product inventory management and transaction logging.
Restful API Server and Command-line Application
• Designed and built a RESTful API server and Command-Line Interface (CLI) application using Java Spring Boot to enable secure user money transfers and transaction tracking.
MedConnect Application
• Built a Java based medical scheduling system to streamline appointment tracking and communication between patients and doctors.
Technical & Core Skills:
• Data Tools: Excel, Tableau, Python (pandas, matplotlib), SQL
• Research & Analytics: Data visualization, performance tracking, KPI reporting, data accuracy
• Process Improvement: Workflow optimization, SLA tracking, documentation
• Compliance & Security: HIPAA, Data Privacy, Secure Information Handling
• Soft Skills: Written & Verbal Communication, Attention to Detail, Collaboration Across Teams, Adaptability, Remote Work Discipline
Education:
DeVry University | Atlanta, GA
Bachelor's Degree, Bachelor of Science, Engineering Technology
Associate’s degree, Information Technology and Networking
Tech Elevator | Atlanta, GA
Java + Python Web Application Bootcamp (800+ hours) – Focused on building software systems, automation, and data solutions.
