Siddharth Mohan Tiwari

SKILLS

6 years as a Freelance Trainer

Proficient in creating and maintaining schedules

Exceptional interpersonal communication

Customer service-oriented

WORK HISTORY

FREELANCE CONSULTANT– JAIPUR, RJ

FREELANCE CONSULTANT

•Conducted English Language training for SAT.

•Conducted English Language enhancement trainings for college faculties and students.

•Developed training program for specific adolescence issues such as Drug Abuse & Peer Pressure.

•Assisted as a freelance Content Writer.

•Assisted as an Advertising Associate.

•Supervised and coordinated activities for FORHEX FAIR Jaipur.

DENAVE INDIA PRIVATE LIMITED – JAIPUR, RJ

TRAINER - MICROSOFT

•Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.

•Offered specific training programs to help employees maintain and improve job skills.

•Organized training for 60 employees per week.

•Increased performance by ensuring 100% certification of new & existing employees.

•Extensively trained new and existing employees on marketing, sales and product lines.

•Used a variety of assessment tools and strategies to improve instruction methods.

NIIT UNIQUA – JAIPUR, RJ

Consultant Trainer

•Worked for Hyatt Hotels & NAB.

•Assessed training needs through surveys, interviews with employees, focus groups, work samples and consultation with managers.

•Assumed ownership of all training program initiatives and successfully created a positive impact on the KPIs.

•Addressed all questions from training program participants and ensured continuous development of the trainees.

•Monitored participant workflow and behaviors throughout the training process.

•Organized training for 75 employees per week in Sales, Communication Skills, Transactional Quality, Process/Product Training.

•Collected customer feedback and made process changes to exceed customer satisfaction goals.

EDUCATION

UNIVERSITY OF RAJASTHAN

Bachelor of Commerce

Accounts & Business Studies

Economics & Financial Management

Business Administration

MAHAVEER PUBLIC SCHOOL

10+2 | CBSE