EMPLOYMENT HISTORY
Hinduja Global Solutions 2018 -2019
Customer Service Representative
SHYRA MAE
NATIVIDAD
COZ
- Answering phone calls from the provider
- Identify and assess customers’ needs to achieve satisfaction
- Acknowledging and resolving customer complaints.
Concentrix 2019 - 2020
Sales Representative (Chat Support)
- suggesting information about our products and services.
- Process orders, prepare correspondences and fulfill
customer needs to ensure customer satisfaction.
Real Page 2021
Contact Center Associate (Email)
PERSONAL PROFILE
I am a professional Customer Service
Representative with over 2 years
experience in providing excellent
customer support and building
customer loyalty.
- Assisting prospects in finding a new apartment home by
marketing the property of interest.
- Providing detailed information about the property's homes,
answering questions about the home and community
- Providing pricing and availability and seeking to schedule a
visit to the community.
Full Potential Solution 2022
Business Sales Associate
SKILLS & ABILITIES
- Multitasking and motivational
-Ability to analyze data, information, or
work-related situations.
- High level of responsibility and fast
learning traits
- Ability to manage change, deal with
situations as they arise, and work
independently or as part of a team.
- Strong communication skills
-Assisting and contacting business customers,
-We aim to register our corporate clients in our business
program.
-Furnishing details regarding their purchases.
EDUCATIONAL HISTORY
De La Salle College of St. Benilde
Bachelor of Business Management Studies.
CONTACT INFORMATION
1985 La Salle Avenue
Town and Country Heights Subdivision
Barangay San Luis, Antipolo City
Rizal Philippines 1870
Mobile:-
Email:-Address: 189 R. Valdez Ext. Bagong Ilog
Pasig City
Far Eastern University
Bachelor of Tourism Management
Nicanor Reyes St.
Sampaloc, Manila
Metro Manila
CHARCTER REFERENCE
Shairabel A. Paala
Customer Service Representative-
John Lester D. San Luis
Sales Administrator-
Sta. Rosa Catholic School
High School Graduated in 2013
San Buenaventura St.
Barangay Bagong Ilog, Pasig City
Metro Manila
