Being in the BPO industry for almost 11 years has taught me how to work with clients to develop strategies and flow from identifying and nurturing good leads to making a sale.
I enjoyed working in the customer service industry. Solving complex issues, walking them through some basic troubleshooting, hearing their complaints, and dealing with difficult customers. These were some of many scenarios I dealt with almost everyday in the past 11 years. And the same scenarios that strengthened my communication skills and made me a multi tasker.
Self-motivated and hardworking. In-depth understanding of emerging technologies and their commercial applications. Proficient user of word processing and Internet programs.