Shyam Kishor Panjiyar
-
-
Certified Scrum Master, Full Stack QA, CAO, ALMI, AINS21, CII-IF1, Certified Agile Professional
& Trainer - An experienced quality assurance professional having total experience of 14 Years in
various domains like Life Insurance (Ingenium), Property and casualty Insurance (Guidewire &
Duck Creek), Financial Services(BFSI), Mutual Fund, Equity, Loan, Retail, Utility and ERP of core
expertise as Software Test Architecture with QA & Release Management (quality of product delivery
to customers), Performance (VSTS, LoadRunner & Jmeter), Security (ImmuniWeb), Automation
(Selenium, Appium, UFT), Database (OASIS-FEP-Ingenium), API (SoapUI), Manual Testing
(Axosoft, Bugzilla, Mantis, QC,VSO, VersionOne, Rally, ALM, Jira), Upgradation (QC10 to AML11),
Migration (Data Center relocation), Site Administrator (150+ projects in ALM, Bugzilla, TestLink,
Redmine, Jira), CI/CD (Jenkins, Git), Azure Cloud Computing, Conducted corporate trainings for
Automation, Performance, Insurance, Testing tools
Experience Chronology
Innovage Fintech Private Limited in Mumbai, India (06/2016 – Present)
https://www.5nance.com
.NET, MySQL, NodeJS, AngularJS, MongoDB, Progressive Web Apps,
Kotlin for Android, Swift for iOS, Jenkins, Azure Cloud Computing
Testing Tools
Axosoft, Jmeter, Bugzilla, Selenium Webdriver, Appium, TestLink,
Redmine, Jira, Jenkins, Git, Junit, Maven, TestNG, Fiddler
Role
Head Quality Assurance
Domain
One-Stop Shop for Finance Management
Summary It provides India’s first Robo advisory platforms without charging clients. Portal will
offer numerous investment products including mutual funds, insurance, corporate fixed deposits,
bonds, equities, loans, credit cards etc.
Head Quality Assurance that involved in implementing and shaping the company’s QA
processes and strategies of Performance testing with Jmeter, Automation Testing with
Selenium Webdriver for web portal, Automation Testing with Appium for Android and iOS,
Manual Testing with Bugzilla and release management with estimations & planning, updating
release document regularly
Establish a solid relationship with other team members to understand the vision,
requirements, and priorities of our business partners
Participate in product and feature design with developers, product managers, and business
systems analysts
Understanding application architecture, functionality and gathering requirements and SLAs for
testing, identified & prepared business flow documents
Installation, Framework Design, Scripting of automation with open sources like Selenium
Webdriver, Appium, Maven, TestNG
Involved in Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Servant
Leadership, Coaching, Change Agent and Facilitating for continuous improvement
Query Log Management, Key result areas (KRA) for testing team and performance rating
Defect Management, Time Sheet Tracking, Knowledge Transfer, Vender Management,
Review testing tasks, Test Case Template Preparation, Testing Tools Configuration
Test Management open source tool(TestLink) selection & Implementation for admin, Change
Request (CR) Management, Offline Applications understanding and testing, Jira - bug
tracking, issue tracking and project management functions
Involved in writing SQL Queries for Test Data Preparation and Executing Performance
Testing with Jmeter
Managing Training for testing team across department by experienced team members and
arranging constructive feedback for them
Accurately produce regular release status reports to senior management to ensure on-time
product launch
Prepared job description, Review candidate's work history, Hold interview in a comfortable
setting
Implement tools and technologies consistent with scaling processes in growing companies
including helping speed up regression cycles by identifying areas of automation opportunities
Pro-actively seeks to make continuous improvements to Test coverage, execution and
automation
Continuous integration (CI) and continuous delivery (CD) embody a culture, set of operating
principles to deliver code changes more frequently and reliably with Jenkins & Git
1) Company
Website
Environment
2) Company
Sr.
No.
Accenture Services Pvt Ltd (11/2013 - 02/2016)
Client
Pacific
Specialty
Insurance
Company (in
Mumbai)
Best Buy (in
Mumbai,
Maharashtra
India)
1
2
Project
Role
Domain
PSIC Claim
R1 and
Policy/Billing
R2
Team Lead
(Performance
Testing)
Insurance
(FS)
Customer
Data
Services
(CDS) Build
Test Lead
(Performance
Testing)
Retail
Tools
Visual Studio 2013,
Ultimate, Fiddler,
SQL 2014, Duck
Creek, Accenture
Test Automation
JMeter 2.9, Load
Runner 11.52,
DynaTrace, Vagrant
64 bit, SoapUI 4.5.1
Responsibilities
Leading offshore (Onshore-Offshore Model) QA team that involved in Performance Testing
Performance estimations, Preparing Test Data and Executing Performance Testing with Visual Studio
2013 Ultimate (Visual Studio Team System)
Enhanced and debugged scripts using Fiddler Web Debugging Tool and performed Parameterization
and Correlation to meet requirements Analyze web performance of various components of web page,
performance web results, performance Scripts prepared by base team and potential bottlenecks
Create Peak Load Test Scenario, Execute Peak Load Test Scenario and Prepare Analysis Report
with capturing server metrics (%CPU, memory etc.)
Installed Visual Studio 2013 Ultimate and prepared Performance Test Strategy & reporting
observations, Performance Test Report Documents
Involved in CDS Sprint Demo, Retro, and Planning; Preparing Knowledge Documents for continuous
improvement
Used Virtual User Generator to generate VuGen Scripts for web for more than 50 services
Analysed SoapUI Test Suite, Test Cases and Test Steps for different services and improved regularly
as per requirement in Best Buy (Ecommerce)
Company
3)
Sr.
No.
1
2
3
4
5
6
7
8
9
Capgemini Services Pvt Ltd (11/2006 - 11/2013)
Client
Project
British Gas
(Centrica) in
United Kingdom
Cathay Pacific
Airways Mumbai
Coca Cola in
Hyderabad
QC 10 to ALM
11 Data
Migration
Site Admin
(150+ projects)
CCR Data
Center Migration
Test
Lead
Utility
Test
Lead
Test
Lead
Utility
Testing Center of
Excellence
(TCoE) in
Hyderabad
Sun Life
Assurance of
Canada in
Hyderabad
Canara HSBC
OBC Life
Insurance in
Gurugram
Liberata in
Hyderabad
Guidewire Claim
Center
Test
Analyst
P&C
Insurance
QC 10.0, Selenium
Webdriver 2.0, JUnit,
Maven
PL/I to EPL/I
Conversion
(Migration)
Test
Analyst
Life
Insurance
QC 9.2, Mainframe,
PL/I, EPL/I, DB2 8.2
Ingenium, FEP
and OASIS
(Client Site)
Test
Analyst
Life
Insurance
Data Migration
(Liberata - AXA)
Test
Engineer
Life
Insurance
MANTIS 1.1.1, DB2
8.2, Oracle 9i,
LoadRunner 9.0,
Ingenium
QC 8.5, Informix-4GL,
SQL -2008
HSBC Finance in
Hyderabad
(Telangana)
Capture &
Indexing for
Insurance
Services
GORDON
Release 2.0.0
Test
Executor
General
Insurance
QC 8.5, QTP 8.5,
Oracle 9i, Mainframe
Tester
ERP
QC 8.5, QTP 8.5,
Oracle 9i
HSBC Finance in
Hyderabad
Role
Domain
Retail
Tools
Application Lifecycle
Management 11, QC
launch pad, QC 10
ALM 11, UNIX, Oracle
10g
Quality Center 10, DB2
8.2, Oracle 9i
Responsibilities
Leading offshore (Onshore-Offshore Model) QA team that involved in Migration, Upgrading
and Testing at Enhancement level and preparing test related metrics
Involved in Preparation & Planning (Defining, Testing & Planning), Performing Upgrade, Post
Upgrade Project Configuration & Customization
Test cases design for Recoverability Testing, resolving QC issues as Site Administrator for
more than 150 active projects and publishing monthly training plan for offshore team
Analysed more than 65K data to find LAN ID(Alias) for single user name across applications
with Excel Formulae like VLOOKUP in place of first name and last name as user ID in QC 10
Unix Shell scripting in Solaris, Exploratory testing after data migration
Continuously giving Knowledge Sharing, “Show and Tell” and Ramp-up Sessions to share
Project knowledge for new joining
Identification of Test Data for FNOL, Notes, Documents, Preparation of Planned v/s Actual on
daily basis to track execution
Writing Selenium Webdriver 2.0 automated test scripts in JAVA as scripting language
Facilitated user acceptance testing with business users and utilizing my strong domain
expertise
Quick-Set-up, execution and reporting of findings for Smoke test of each build White Box
Testing activities include performing code walkthrough, code review, components testing of
Java Application (OASIS)
Trained 10 users on Ingenium, FEP and OASIS to prepare for new products launch and
Claim System
Educational Qualification: Bachelor of Technology in Electrical engineering from National
Institute of Technology (NIT), Kurukshetra, Haryana in 2006
1) Computer architecture and organization (CAO) Certification by Indian Institute of Technology (IIT)
Kharagpur in December, 2020
2) Certified Scrum Master (CSM) Certification by Scrum Alliance in December, 2019
3) ISTQB (International Software Testing Qualifications Board) Foundation level Software Testing
Certification
4) ALMI - Life Insurance - Associate, Life Management Institute by LOMA
5) AINS 21 - Property and Casualty (P & C) - Property and Liability Insurance Principles
6) Lean & Six Sigma Yellow Belt Certification with “Reduction in time for User replacement
after migration” case study
7) Certified Agile Professional Assessment in Accenture
8) CII (Chartered Insurance Institute)-IF1 (Insurance, Legal and Regulatory)
9) Duck Creek University Certification - Duck Creek Basic Author Developer, Platform Version 6,
Mastery Level on October 1, 2015
• Annual Award Winner for 2010 for Process Institutionalization by FS GBU – Process
Engineering Group
• Centrica Delivery Excellence Awards - July 2013 for extremely sincere and diligent in
work and manner to success of project
• Employee of Quarter Awards - January 2018 for Dedication and Outstanding work
Extra-Curricular Activities:
• Selected in Regional Level National Talent Search Examination (NTSE)
• Selected in Regional Level Mathematics Olympiad (MO) Competition
• Secured 1st position in Navodaya Vidyalaya Samiti Patna Region in Mathematics of AISSCE of
CBSE
• Visited old age home, orphanage and many corporate social responsibility(CSR) initiatives
• Attending Regular Webinar on https://www.scrumalliance.org/, https://devops.com/ etc.
Personal Details:
Date of Birth
Designation
Marital Status
Sex
Linkedin URL
: 30th December, 1982
: Head Quality Assurance
: Married
: Male
: https://www.linkedin.com/in/shyampanjiyar/
