Shweta Wasnik

SHWETA WASNIK CUSTOMER SERVICE As someone who can identify the need of customer for effective solutions, I’m committed to high-quality service that ensures a positive experience. I am a professional with HR background and my objective is to obtain a challenging position where my skills and experience in HR, project management can be utilized to contribute to the success of the organization..  Master in business administration Specialization: Major: - HR. Minor: - marketing, Pursued in 2014 from Uttar Pradesh Technical University with 1st division.  Bachelor in computer application Passed in the year 2012 from Chandra Mohan Jha University with 14 division. PERSONALITY TRAITS  Enthusiastic learner  Good soft skills  Senior Secondary Appeared in year 2006 from DBMS Career Academy affiliated to NIOS board.  Secondary School Certificate Passed in the year 2004 with 1st division from DBMS Career Academy affiliated to NIOS board.  Excellent communication skills  Patient even in most difficult time  Creative and innovative working sense CONTACT DETAILS  Phone no-  Email- Address M24 Sec 66, near Kailash hospital  Worked at Chandur Engineering Works as Assistant Manager HR from 15th June 2014 to 31st may 2015 at Jamshedpur Jharkhand  Served at Airways logistics Pvt Ltd as Project manager from 5th Jan 2018 to 31st July 2018, at Mango Jamshedpur, Jharkhand India  Working at ienergizers as Sr.CCE for Nuance process from Nov 2019. HOBBIES AND INTREST  Painting  Reading Books  Traveling  Gardening JOB RESPONSIBILITES  Assistant Manager HR at Chandur Engineering Works: Responsibilities included assisting the HR Manager with recruitment and staffing, performance management, training and development, employee relations, Quality management, compensation and benefits and reporting and analysis  Project Manager at Airways Logistics Pvt Ltd: Worked from January 2018 to July 2018 in Mango, Jamshedpur, Jharkhand.Responsibilities included managing multiple projects simultaneously, conducting project planning, scheduling, and budgeting, coordinating with cross-functional teams, communicating project progress to Operation, and tracking team members. Ensuring to provide best service to clients (Tata Motors, Tata Hitachi, Tata Bluescope, Lindey) by understanding their needs and requirements, handling vehicles requirements for downstream and market vehicles, checking and issuing E-way bill, customer complaints, Assisting the company visits to Tata Motors and Lindey for Audits, assisting online bidding for company deals, overlooking vehicle tracking team and coordinating with other office locations of Kharagpur, Bangalore, Chennai and Pune. Providing timely solutions to ensure customer satisfaction. SUMMER TRAINING PROJECTS  Done live project at “Tata Steel Rural Development Society” on preparation of job analysis and job description and prepared policies on travel rules for the officers under guidance of Sr.HR Manager. ACHIEVEMENT  Won many medals in sports and social work of orphan age and old age homes. DECLARATION  I hereby declare that all the information furnished above is true and best to my knowledge and belief. (Shweta Wasnik)