Shveta Jain

SHVETA JAIN Mobile:-~ E-Mail:- MIDDLE MANAGEMENT PROFESSONAL Project Executions Ecommerce Marketplace Management ~ Retail Operations A multi-faceted dynamic professional managing multiple business operations & meeting top / bottom-line objectives PROFILE SUMMARY A dynamic professional cum entrepreneur with a total qualitative experience of 8 years in both Online and Offline retail world. Started career in Retail Store Operations, Visual Merchandising, Solution Selling and Team Management Entrepreneured into Marketplace selling & setting up Web Store for SME’s with a team of freelancers. From setting up an account on market place, to sourcing of goods, importing and product listing. Also did account management and delivery management for small e-commerce projects on Magento and Wordpress. Starting from information gathering, business requirement, competitor’s analysis to match with industry standards per category. Proficient in consulting & implementing strategies on how to go online across channels. Expertise in operations for online business in both marketplaces and owned dot com. An out-of-the-box thinker with excellent operations skills and demonstrated abilities to meet deadlines & work under pressures. Interact easily with people of diverse backgrounds, cultures, and professional levels. Ample experience in dealing with online marketplaces like Amazon, Flipkart, Snapdeal, Ebay, Shopclues, Pepperfry, Fab Furnish, Urban Ladder & PAYTM as business tie-ups, listings, running promotions, sales and account management etc. Excellent learning, analytical & negotiation skills with proven track record during the career span. Current Role Unicos India Pvt Ltd - Noida From December’13: Unicos India Ltd., Noida as Manager – Modern Business Key Result Areas: Managing & supervising various online processes and exploring new business avenues both online & offline. Heading the ecommerce business starting from Signing up, Negotiating, Cataloguing, pricing, listing, logistics, promotion, and Data Management to ensure efficiency in business operations & meeting of targets. Setted up the ecommerce web store www.unicos.in from vendor selection to layouts, product listings, promotions, images content PG & logistic tie up’s etc. Looking after optimum inventory levels for achieving cost savings without hampering the production process and preparing reports for the same. Identifying new product range, segmentation and planning for its execution from production point of view till last mile delivery. Supervising content collection from photo-shoots, attributes in brand guidelines along with text content. Identifying new sku’s from market research, keeping in mind the fulfillment without deploying any additional costs in manufacturing as per demand and trend. Handling costing & pricing of the product based on gross margin targets and discount planning for the online channel and in coordinating with respective account managers at Partners. Prospecting, qualifying, negotiating, documenting and closing agreements with various online portals. Ensuring timely order processing and handling queries from various online store managers. Past Experience November’11 - December’13: www.femmeaufoyer.in as an Entrepreneur Started selling on online marketplaces like Ebay, Shopclues, Tradus, Askmebazaar, Amazon, Snapdeal & PAYTM. Dealing in categories such as cosmetics, wellness, kitchen, items from china (Direct Import) and CDIT. Imported goods from China using direct channels & Ali Express post negotiations with manufacturers. Sorting out catalogue from photo shoot to image optimization, content writing and then uploading on marketplaces, to logistics tie up etc. Managing inventory across all marketplaces. As an entrepreneur also took up projects to set up dynamic web sites and web stores on magento and word press. Starting for information gathering, to consultation and execution, along with a team of freelancers. Coordination with developers & designers to deliver projects in stipulated timelines. Developed a virtual offline presence in my surrounding areas by participating in offline events, setting up stalls social networking and local listings on OLX, Quikr, Sulekha etc. Marketed my offline business by doing newspaper inserts & email marketing to local data base using mailchimp and send grid. September’08-September’12: Lifestyle International Pvt. Ltd. Asst. Manager Interior Designing, Visual Merchandising & Retails Operations Key Result Areas: Retail operations Complete adherence to retail standard as per the store guidelines. Having a complete knowledge of the store and ongoing store promotions. Supervising a team of sales representatives and merchandisers Interior designing in co-ordination with corporates and partners As a part of retail profile was providing interior designing consultation and drawings to institutions & corporate clients. Understand client requirements as a solution selling to convert it into good number. Ensure that the plans and designs are according to the latest market trends and ensure optimum space utility with material specification. Being an interior designer was assisting walk in retail customers to select the right furniture and merchandise according to space and color combination. Ensure materials, finishes, lighting, furnishings and equipment’s meet the requirements and set standards. Suggest and implement display or layout changes with the objective of enhancing sales. Also being a visual merchandiser was ensuring the usage of proper shelf talkers, signage’s and updating the other locations for the same. To ensure that all documents, drawings, agreements are properly maintained. Stock replenishments. Ensure department and concept targets are achieved with a growth. EDUCATION Advanced Diploma in Interior Designing from INIFD Chandigarh in 2007 with 88% XII from St. Govt. Model Sr. Secondary School (C.B.S.E.), Chandigarh with 61% X from St. Stephen’s School (I.C.S.E.), Chandigarh with 58% PERSONAL DETAILS Date of Birth: 28th February, 1984 Spouse: Anshuman Jain Current Address: A-903 Park View Apartments, Plot No E 10/B, Sector 61 Noida – 201301 Languages Known: English, Hindi and Punjabi Location Preference: Noida & NCR