Shruthi Bajaj
: H.No: 5-5-57/4/3, Darusalam, Nampally, Hyderabad, 500001
: -
:-Career Objective:
Desire to work in a perfect professional ambience with complete job satisfaction. Continuously
monitoring my skills with the latest trends in technology. Strive for excellence in all areas of interest
and responsibilities, contributing to my growth and that of any Organization I work for.
Current Experience:
Deloitte Tax Services India Pvt. Ltd
Position: Tax Intern
Duration: From 01/01/2018 to 31/05/2018.
Position : Tax Consultant
Duration: From 25/06/2018 to 28/04/2019
Job Profile:
Prepare Individual Tax projections to ensure proper Tax planning for the client
Maintain working knowledge of Tax preparation software used in the firm
Perform other duties as necessary to meet the responsibilities of the position and client
expectations
Have a thorough knowledge on Preparation of Income Tax Returns for individuals (expats
and inpats)
Have communicated with clients to obtain additional information on Taxable income and
deductible expenses and allowances.
Prior Experience:
a) ADP (Automatic Data Processing)
Position: Process associate
Duration: From 03/08/2015 to 10/11/2017.
Job Profile:
Working on State Unemployment Insurance (SUI) and State Income Tax (SIT) notices sent
by US government agencies to our clients. Resolving all the obligations, discrepancies on
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payroll taxes for the clients by reviewing state regulations. Direct contact with US State Tax
agencies in resolving tax filing obligations.
Roles and Responsibilities:
Maintaining 100% TAT and Quality.
Coach the team members on disapprovals and reworks.
Assigning and maintaining client enquiries on a daily basis.
Maintaining process hygiene on people touch points - daily huddles with the team.
Calculating Unemployment Insurance Tax rates with an overview of Unemployment
benefits filed by the employees in preceding years.
Updated the Job Aid to help the researcher’s with procedures letters and understanding of
issues.
Track subsequent notices and identify the root causes for the same to ensure feedback is
delivered to the associate and minimal impact to the quality metric for the team.
Update SSN changes.
Track daily update on all the pending Seibel cases for the team and get them assigned to the
right team or provide resolutions.
Worked closely with training team on the new letters project and provide feedback on the
changes required or any issues identified.
b) Serco (Google Location)
Position: Analyst.
Duration: From 13/10/2014 to 23/06/2015.
Job Profile:
Worked as Analyst at Client location Google India Pvt. Ltd at Hi-Tech city, Kondapur with
SERCO from October 13th 2014 to 23rd June 2015. The process I worked on was Business
Enhancement.
Achievements:
Improved bottom quartile performers to an average performer.
Was awarded as the Idol of the month for June & August-16.
Got Titan of the month awards for achieving amazing results in quality and production.
Received many spot awards for showing good number of notices closed/released with zero
errors.
Academic Profile:
B.com (COM) from Siddartha Degree College in May 2014.
Board of Intermediate from Nalanda Jr. College in March 2011.
Board of Secondary Education from Narayana Concept School in 2009.
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