Shree Harini Vinothkumar
Student
Profile
Self-motivated and highly reliable university student, pursuing Master’s in
Business Information Technology. Shown to demonstrate strong work ethic
and positioned to contribute strongly to team efforts demanding tact and
enthusiasm. Looking forward to doing a Ph.D. in Data Analysis.
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Customer Service: Able to utilize strong math skills, team
orientation, and interpersonal strengths to ensure provision of highquality customer service within fast-paced retail environments.
Communication & Presentation: Charismatic communicator in
speech and in writing. Build lasting relationships with both peers and
customers, displaying humour, helpfulness, cheerfulness, and
Details
7010/1 William Street, Melbourne,
VIC 3000.
--Date / Place of birth
16 August 1997
India
Nationality
Indian
cultural sensitivity.
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Organization / Computers: Outstanding time-management and
organizational abilities, willingly working unpredictable hours /
overtime to ensure organizational efficiency and profitability.
Technical proficiency includes Microsoft Office Suite, Tableau,
Power BI and social media.
Key Strengths: Intelligent and loyal team member, readily listening
to others, acknowledging peer accomplishment, and contributing to
positive and productive work environments and team morale. Swiftly
learn and apply new work methods, procedures, and policies.
Links
Medium
Linked IN
Skills
Business Administration Expert
Ability to Work in a Team Expert
Communication Skills Expert
Customer service Experienced
Education
Attention to Detail Experienced
Ability to Multitask Expert
Master of Business Information Technology, RMIT University,
Melbourne
Content Creation Experienced
June 2019 — Present
Business Process Skilful
Through the combination of business and IT studies, this program is
designed to produce ethically and socially responsible professionals who can
Languages
draw on technical and leadership capabilities, effective communication skills,
innovative professional practices, and strategic and organisational skills to
create successful business information systems solutions excel in the areas
of business analysis, IT consultancy and project management.
English Highly proficient
Tamil Native speaker
Telugu Highly proficient
Malayalam Very good command
B.E Computer Science and Engineering, PSG College of
Technology, Coimbatore
June 2020 — June 2020
In computer engineering, you'll learn how to create new opportunities for
businesses by driving new technologies and solutions to make businesses
more productive and competitive. From designing and developing new micro
controller-based products and systems, to enhancing functionalities of those
that currently exist, there are plenty of possibilities in a world of everchanging market needs and consumer demands.
Hobbies
Painting, Writing short stories,
Reading, Music
Projects
Current
Prediction of price of cardamom in the south Indian auction market.
• The project deals with the prediction of future probable price of large
cardamom market using time series analysis with ARIMA model.
Business Insights on the Australian Mining Industry.
• This project deals with the business insights on the Mineral mining Industry
– coal and petroleum in particular.
Virtual Internships
KPMG - Data Analytics Consulting Virtual Internship
Data Quality Assessment
Data Insights
Data Insights and Presentation
March 2020 to August 2020
Employment History
Patron Services - Customer Service Officer at Australian open
2020 - EWG (event workforce group), Melbourne
January 2020 — February 2020
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Assist customers with their needs during events.
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Resolve customer conflict with guidance from supervisor.
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Supervise during a variety of events and performances.
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Maintain knowledge of programs currently available to customers.
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Provide recommendations with regards to customer entertainment
preference and upcoming performances.
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Participate in a flexible schedule including weekends, evenings, and
a small number of Holidays.
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Resolve customer concerns, requests, and/or complaints in a timely,
courteous and informed manner.
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Contribute to the House Management and Volunteer Services
programs in a manner that is conducive to customer service, safety,
and quality of work.
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Perform other duties as required.
Kitchen Hand at Madras Bro's - South Indian restaurant and bar,
Melbourne
January 2020 — April 2020
Key responsibilities:
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Ensuring the food preparation areas are clean and hygienic
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Washing utensils and dishes and making sure they are stored
appropriately
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Sorting, storing and distributing ingredients
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Washing, peeling, chopping, cutting and cooking foodstuffs and
helping to prepare salads and desserts
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Disposing of rubbish
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Organising linen laundry
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Cleaning the food preparation equipment, floors and other kitchen
tools or areas
Business Development Intern at Zomato Media Pt. Ltd,
Coimbatore
December 2018 — May 2020
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Referred customers to specialized selling teams to build long term
trust
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Networked among local business and community organizations to
develop leads and generate business.
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Sought out and engaged with customers to drive sales and service
using suggestive selling
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Developed business pipeline using cold and warm techniques
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Collaborated with sales and marketing departments to support
business objectives and client acquisition
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Organized and updated strategies for managing crisis events to
modernize and enhance approaches
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Managed approximately 30 incoming calls, emails and F2F per day
from customers
Content Writer at Arbaan G.T, Coimbatore
December 2018 — May 2018
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Wrote and edited high-quality content and visually impact programs
under deadline pressure with exciting, captivating and authentic
approach
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Utilized exceptional writing, editing and proofreading skills to
produce engaging and error-free content
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Customized brand message to reach and capture target audience
interest and drive engagement
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Streamlined operations and prioritized tasks, allowing senior staff to
increase revenue by 25%
