Shovelyn Obenita

Shovelyn Obenita St Joseph Village 7 Brgy Gulod, Cabuyao City, Philippines 4025 •-• - ​ EDUCATION NORTHWEST SAMAR STATE UNIVERSITY ​ Bachelor of Arts in Development Communication ​ ​ ​ ​ ​ ​ ​ ​ ​ FILIPINA HOME-BASED MOMS​ Accounting and Bookkeeping​ ​ ​ ​ ​ ​ ​ ​ TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY (TESDA)​ Bookkeeping NC III ​ ​ ​ ​ May 2015 Aug 2021- Sep 2021​ February 2025​ EXPERIENCE BioActive LLC ​ Wyoming, USA Administrative Assistant​ ​ ​ ​ April 2024- April 2025 ●​ Provided administrative support by managing executive schedules, handling email correspondence, and responding to customer inquiries, ensuring smooth daily operations. ●​ Efficiently processed and tracked returns, refunds, and customer service requests, maintaining high levels of customer satisfaction. ●​ Updated and maintained databases, ensuring data integrity and accuracy for efficient business processes. ●​ Conducted research to identify and evaluate potential suppliers, contributing to vendor management and business growth. ●​ Managed social media content for platforms such as X and Instagram, driving engagement and brand awareness. ●​ Assisted with marketing activities, including digital advertising, content creation, and campaign coordination. ●​ Managed Shopify store operations, ensuring product listings were accurate and up-to-date while handling order fulfillment. ●​ Delivered excellent organizational and time management skills, ensuring the timely completion of tasks and projects. ESKILLZ GAMES LTD​ ​ ​ ​ ​ ​ ​ ​ ​​ Kettering, Northamptonshire, England, NN14 3AA QA Game Tester, Tech Support, Community Moderator April 2023 – April 2025 ●​ Conducted thorough QA testing of NFTs and the game using Unity, ensuring functionality, performance, and user experience met high-quality standards. ●​ Managed Jira and Airtable to effectively track, prioritize, and resolve bug issues, ensuring smooth project progression. ●​ Provided timely and professional responses to game-related queries on Discord, enhancing community engagement and user satisfaction. ●​ Collaborated with the Unity development team to troubleshoot issues, optimize performance, and maintain game quality throughout updates. ●​ Assisted in identifying and reproducing bugs, ensuring timely resolution of technical issues to improve overall gameplay experience. PEANUT GAMES LLC​ ​ ​ ​ ​ ​ ​ ​ ​​ Saint Vincent and the Grenadines, British Virgin Islands Administrative Assistant, Entry Researcher, Community Manager ​ Nov 2021 – August 2024 ●​ Managed and moderated community interactions on Discord, fostering a positive and engaging environment for members. ●​ Responded to support tickets promptly and professionally, ensuring customer satisfaction and issue resolution. ●​ Organized and coordinated community tournaments and events to drive engagement and build a strong community presence. ●​ Monitored and managed social media platforms (Telegram and Twitter), maintaining active communication with users and promoting community initiatives. ●​ Reached out to influencers for partnerships, increasing brand visibility and expanding community reach. ●​ Created creative and engaging memes for marketing purposes, supporting the brand's identity and increasing social media engagement. ●​ Assisted in recruiting new team members, including reviewing resumes, conducting interviews, and onboarding new hires. ●​ Performed various administrative tasks such as managing schedules, organizing meetings, maintaining documents, and coordinating team efforts. ●​ Conducted marketing research to gather insights on industry trends, user preferences, and competitive strategies to refine marketing approaches. DDC LAND INC​ Pasay, Philippines ​ Treasury Specialist​ ​ ​ ​ ​ ​ ​ ​ Jan 2017- Feb 2022 ●​ Monitored daily cash positions, managed bank accounts, and ensured sufficient liquidity. ●​ Reconciled bank statements with the general ledger and resolved discrepancies. ●​ Generated cash flow and liquidity reports for management. ●​ Processed payments, issued receipts, and managed check releases. ●​ Assisted auditors by providing financial documents and reports. ●​ Supported tenant payment processing and leasing operations. ●​ Maintained banking records and managed debt payments. ●​ Ensured compliance with financial regulations and company policies. ●​ Collaborated with finance and accounting teams to optimize cash management. ●​ Participated in the month-end close and provided strategic financial insights. Sales Administrative Assistant Aug 2015- Dec 2016 ●​ Supported the sales team with scheduling, presentations, and contract management. Coordinated viewings, conducted market research, and kept the CRM updated. Improved processes, collaborated on property sales, and provided top-notch customer service. TECHNICAL SKILLS ●​ Microsoft Office ●​ Canva ●​ G-Suite (Docs, Sheets, Slides, Calendar, Meet) ●​ Plastic SCM ●​ Shopify ●​ Figma ●​ ClickUp ●​ ●​ ●​ ●​ ●​ Filmora Slack Trello Miro Jira ●​ ●​ ●​ ●​ ●​ Zoom Notion Calendly Unity Airtable