Shota Tadumadze

Shota Tadumadze E-mail : Address : -Zhghenti street 2a Phone : - Work experience Silknet April 2016 — until today Junior System Administrator Installing, configuring and administering windows server infrastructure Administering MS exchange server, Active directory, DNS, Group Policy, File servers Administering virtualization infrastructure Bank of Georgia May 2015 — April 2016 IT Help Desk Specialist Serving as the first point of contact for customers seeking technical assistance over the phone or email Performing remote troubleshooting Properly escalating unresolved queries to the next level of support Administering MS Exchange, Active Directory, MS Lync, File Server (only user configuration) Borun Mining January 2015 — May 2015 IT Support Specialist Provide technical support Administering Windows Server (Active Directory, Group Policy, DHCP, DNS) Administering Kerio firewall and wi-fi routers GASA September 2014 — December 2014 IT Support Specialist Provide technical support Installing and configuring IP phones National Probation Agency January 2014 — September 2014 Intern Installing and configuring computer systems Diagnosing and solving hardware/software faults Education Informatics and Control Systems October 2011 — March 2016 Georgian Technical University Bachelor's degree Shota Tadumadze 1 Bachelor's degree Professional Skills MS Windows Server 2008/12 MS Exchange Server 2010/13 MS Lync Server 2010/13 SC Configuration Manager SC Operations Manager SC Service Manager Forefront TMG Kerio Control Kerio Connect Hyper-V VMware Vsphere Veeam Backup and Replication Veeam One Shota Tadumadze 2