Shola Ahmad Adelodun

Experienced IT Support Specialist with a knack for problem-solving and a passion for delivering exceptional customer service. Over 5 years of hands-on experience in IT operations and helpdesk support, managing IT infrastructure, and implementing effective support policies. Led teams and collaborated cross-functionally to meet organizational IT needs and drive user satisfaction. Proven track record of exceeding service level agreements. Certified in Google IT Support and proficient in a wide range of tools and technologies.