Shoeb Feroz Ahmed Kallimani

About Me:

I am a highly motivated and dedicated professional with 3+ years of experience in the BPO industry, seeking a remote or work-from-home opportunity. I have a strong background in customer service, account management, and sales.

Education:

• Completed Higher Secondary Certificate (HSC) from Maharashtra Board in 2018.

Work Experience:

• Customer Service Executive (6 months)

  - Handle customer inquiries and resolve issues via phone, email, and chat.

  - Provided top-notch customer service, resulting in high customer satisfaction ratings.

• AR Associate (Account Receivable) (2 years 6 months)

  - Managed and maintained accurate records of accounts receivable.

  - Coordinated with customers and internal teams to resolve payment discrepancies.

  - Consistently met or exceeded monthly targets.

• Sales Executive (Vodafone Qatar)

  - Generated new business leads and developed relationships with customers.

  - Conducted sales calls, product demonstrations, and closed deals.

  - Achieved sales targets and performed consistently.

Skills:

• Excellent communication and interpersonal skills.

• Strong problem-solving and analytical skills.

• Proficient in MS Office and CRM software.

• Ability to work in a fast-paced environment and meet deadlines.

• Strong customer service and sales skills.

Current Preference:

I am currently looking for a remote or work-from-home opportunity that leverages my skills and experience. I am eager to join a dynamic team and contribute to the company's success.