Shizal Naeem

I am a motivated Fintech student with an internship experience in technical support, database management, and full-stack development. My background includes roles at GAOTek and Entracloud, where I gained practical expertise in troubleshooting technical issues, optimizing SQL queries, and developing scalable web applications.

In my role as a Technical Support Intern at GAOTek, I resolved technical queries with a 95% first-contact resolution rate and documented workflows to streamline troubleshooting processes. As a Database Management Intern at Entracloud, I enhanced database performance by optimizing SQL queries, reducing query execution time by 30%, and developing Power BI dashboards to visualize key metrics.Additionally, I have worked on significant academic projects, such as developing a healthcare website with React.js and smart contracts and creating a restaurant management system using Node.js and MongoDB. These experiences demonstrate my ability to blend technical expertise with user-centered design principles.

Specialty

Frontend Development: Proficient in React.js, HTML, CSS, and JavaScript for building interactive and responsive interfaces.

Backend Development: Skilled in Node.js, MongoDB, and SQL for robust API and database management.

Data Analysis & Visualization: Experience with Power BI and SQL to generate actionable insights.

Technical Support: Hands-on experience resolving technical issues and enhancing system performance.