Shivjeet Chohaun

Shivjeet Chohaun 01,Lambahar-Ropi Bir, Baijnath(Kangra) Himachal Pradesh Mobile:- Email:- CAREER OBJECTIVE: To leverage my 4.9 years of client-facing experience, public speaking skills, native linguistic skills and expertise in the industry into a public relations role with the firm. Also I would like to share my experience as well as learn from my colleagues, thus adding on to my knowledge. ACADEMICS: Qualification Specialization Board Institution Year Of Passing Percentage Diploma Engineering NIMS NIMS University, Jaipur-% Higher Secondary Non- Medical HPBOSE HPBOSE, Dharamshala 2013 60% Intermediate - HPBOSE HPBOSE, Dharamshala 2011 72% INDUSTRIAL EXPERIENCE Experience of 4.9 years at Tech Mahindra as Subject Matter Expert ROLES AND RESPONSIBILITIES: As an Subject Matter Expert working for AT&T under the application : ITND(IT Network Development), which works on Subscribers’ provisioning using Switch Control. As a part of our project I have worked on the following : 1. Reporting 2. Data Handling 3. Exception Handling 4. Human Resource & Project Management 5. Providing end to end service to subscriber The live exceptions of various types and scenarios are resolved by making use of XML scripts, and using the servers. . ACHIEVEMENTS: Received ‘Pat On The Back’ award twice for consistently good performance. Received ‘BRAVO’ award twice for being an efficient employee. Productivity topper from last one year in team. Efficiently handled many outages and critical issues, involving engagement of other support teams and development to resolve certain issues. I was the youngest in my team of 28, joined as a fresher and managed to handle the entire shifts single handedly during peak hours in a short span of time. Provided training to many new teammates. EXTRA- CURRICULAR ACTIVITIES: Attended International Conference on Pediatrics during college(2015). Developed a robot with automated CNC, and secured fifth position in IIT Delhi Robot Tryst Fest during college. Participated in State level Science Congress in school. Topped university in mechanical engineering. Was a part of Josh cricket team in Tech Mahindra, and have played many other local tournaments. Played Badminton at state level. STRENGTHS: Strong interpersonal skills Good at creative writing Hard working Dynamic stage presence Like to interact with people A responsible and efficient leader Patient listener Calm and decisive problem solving approach PERSONAL INFORMATION: Like listening to various genres of music Creative writing Surfing internet Travelling Reading Trekking Singing Cooking PERSONAL INFORMATION: Name: Shivjeet Chohaun Date of Birth: December 18, 1995 Gender: Male Father’s Name: Mr. Lal Singh Mother’s Name: Mrs. Bimla Devi Nationality: Indian Languages: English, Hindi, Punjabi, Sanskrit DECLARATION: I hereby declare to fulfill the job assigned to me by the company with utmost sincerity and compassion. I also assure being a dedicated resource and thus imparting my trainees ample knowledge and making teaching learning a fun-filled experience. DATE: PLACE: Chandigarh (Shivjeet Chohaun)