Shivam

SHIVAM BAWA Mobile - - | E-mail –- Objective Seeking a responsible job with an opportunity for professional challenges Professional Profile       2.6 Years of experience in Business Development, Account Management and Customer Relationship Management in Core Strengths international sales. - Business Development Presently working with Daffodil Software Ltd, Gurgaon as Senior -Sales & Account Management Business Development Associate (International). -Team Management Experience in managing multiple International and Domestic -Excellent Communication Skills accounts simultaneously and maintaining long-term customer -Lead Generation relationships through the provision of high quality service. -Problem Analysis & proposing Proficient in managing & coordinating between the clients and suitable solution delivery teams to help develop and deliver the desired solution. -Requirement Gathering and Adept in successfully managing sales process & procedures as per standards required for internal process operations Analysis excellence. - Strategic Partnerships & Alliances Possess excellent interpersonal, communication and - Market Penetration organisational skills with proven abilities in process training & development, customer relationship management and planning research. Employment Chronicle Designation Organization Tenure [Total Experience – 2.6 Years] : Senior Business Development Executive (International) : Daffodil Software Limited : March 2015 to Present As an International Business Development senior associate in Daffodil Software, I am responsible for handling complete cycle of client analysis to understanding their requirements. My profile also includes handling Account Management, Company profile Research and customer relationship management to improve customer satisfaction and enhance repeat business opportunities. As a Marketing Executive following were the few of my contributions to the organization:     Responsible for company profile research. Added at least 19 new clients to company’s client portfolio. Customer Profile analysis and research. Meeting Monthly Targets and maintaining Customer Relationship. Business Development      Contributed total individual business of $500K in 2.3 years of service. Received a prestigious “Employee of the Year Award-2016” for my performance and contribution towards the growth of the organization. Responsible for handling the clients and renewing their contracts on semiannual and annual basis. Responsible for handling complete sales cycle including lead generation, Pre-sales, sales conversion, after sales. Responsible for deal negotiations, invoicing and payment collection. Key Account Management     Managing 6 Key Accounts with a contribution of total 250K till date. Added a major account for the organization that is expected to contribute $250K in this financial year. Responsible for maintaining proper communication between the delivery department and the Client. Received several appreciations from clients for managing their accounts perfectly. Honors and Awards:  Received a prestigious “Employee of the Year Award-2016” from Daffodil Software for my performance and contribution towards the growth of the organization. Internships: Globe Capital Market Limited, Delhi Area of Study: Management of Portfolio and Maximization of Wealth    Managed the accounts of the clients on there permission. Studying and observing Market behavior and providing advice to the clients on the bases of the same. Performing trading activities on behalf of the clients. Haryana Leather Chemicals Ltd, Haryana Area of Study: Marketing and Sales    Worked with Marketing Department to understand the process. Run Campaigns on “Proposal for partnership” with other Leather companies. Study on different Sales and Marketing Strategies. Academic Credentials- Post-Graduation Cource M.B.A in Marketing and Finance, Bhai Parmanand Institute of Business Studies, GGSIPU 81% - Graduation course B.B.S (Hons), Jamia Millia Islamia University, Delhi 2010 Senior Secondary Examination - Class XII Vivekanand School, Anand Vihar CBSE 72.2% 2008 Higher Secondary Examination - Class X 76.8% 69% Vivekanand School, Anand Vihar CBSE Extra-Curricular Activities      Got third prize for singing in college fest AMOGH 2014. Got third prize for singing in Independence Day function 2014 in college. Got second prize for street play in Independence Day function 2014 in college. Worked as a volunteer in college festivals. Participated in various Olympiads and quiz at school and college level. Interests      Trading in MCX market Playing cricket Playing Snooker Singing Surfing on Internet Personal Dossier Date of Birth Age Nationality Permanent Address : : : : August 25th, 1992 24 Years Indian C-2/10, First Floor, Krishna Nagar, Delhi - 110051 [SHIVAM BAWA]