Shivam Kesharwani

I am a Virtual Assistant and Customer Support professional with over four years of work experience supporting businesses through email-based customer support, inbox management, administrative assistance, and operations support. I currently work at Marudhar Industries Ltd, where I handle professional email communication, follow-ups, documentation, reporting, and internal coordination. Previously, I worked as a freelance Virtual Assistant supporting remote clients with customer queries, scheduling, and daily administrative tasks. I also have experience assisting retail and B2B customers in a family garments business. I am detail-oriented, reliable, and comfortable working remotely with international teams while maintaining clear communication and organized workflows.