Shitu Damola

I am a results-driven professional with a solid background in customer service, sales, marketing, and digital product development. With over seven years of experience across hospitality, fast-moving consumer goods, and tech-related roles, I bring a unique blend of interpersonal skills, business insight, and creativity to every project.

My career began in the hospitality industry, where I developed strong communication skills and the ability to handle customer needs with professionalism and care. This experience helped me transition smoothly into sales and marketing, where I successfully managed product launches, distributor relationships, and client accounts in a fast-paced market.

In recent years, I have expanded into digital work. I have contributed to mobile app design, e-commerce platforms, and digital payment systems. I am confident using tools such as Figma, Canva, Microsoft Excel, and PowerPoint with Copilot. I also have experience in user research, product design, and business analysis, which helps me create solutions that are both user-friendly and goal-oriented.

One of my strongest skills is communication. I have worked in virtual customer service roles, handled support tickets, followed up with clients, and created helpful resources for users. I understand the importance of clear, timely, and respectful communication in building trust and ensuring satisfaction.

I also have hands-on experience in email marketing. I have written and designed newsletters, welcome emails, and automated campaigns that support customer engagement and retention. In addition, I can support businesses with admin tasks, scheduling, data organization, and customer follow-up.

I am organized, dependable, and adaptable. Whether I am working independently or as part of a remote team, I am committed to delivering quality work and maintaining a professional attitude at all times.

If you are looking for someone who can support your business with a mix of customer service, digital marketing, and admin skills, I would be glad to connect.