Shirley Ruth R. Oronan

SHIRLEY RUTH ROA – ORONAN --------------------------------------1 Guyabano Street Project 2 Quezon City --WORK EXPERIENCE March 2017 - Present DIY CREDIT REPAIR LLC Blythewood, South Carolina, USA Executive Virtual Assistant / Office Administrator Marketing, Admin, Recruitment and Operations ❖ Oversees the calendar and inbox of the CEO ❖ Makes outbound and accepts inbound calls including billing and collection calls ❖ Manages the Social Media Accounts (includes content creation and strategy) ❖ Schedules posts via Hootsuite ❖ Handles Recruitment, onboarding and training ❖ Created training modules including video recording, training decks, etc) ❖ Processes payroll every week ❖ Handles billing and invoicing ❖ Manages day to day office operation including task management of other employees ❖ Manages client relations, onboarding, communication, etc. ❖ Manages several portals (Ontraport, Credit Repair Cloud, Launch AIO, Dispute Hub, Freshdesk, etc.) ❖ Conceptualizes, creates, updates, revises automation/workflows on Ontraport and GoHighLevel ❖ Creates and populates training modules on Launch AIO (GHL) ❖ Conceptaulizes and creates quizes in ClassMarker.com ❖ Acts as the Single Point of Contact of other B2B clients ❖ Knowledgeable in: Ontraport, GoHighLevel, MS Office, Adobe Illustrator, Adobe InDesign, Credit Repair Cloud, Freshdesk, Trello, Ring Central among others March 2023 - Present (part time) BLACK CHATEAU ENTERPRISES Los Angeles, California Public Relations Manager ❖ Send pitch materials to press for author clients ❖ Liaise with the team regarding interviews and media requirements ❖ Contribute to monthly reports June 2019 – July 2023 (part time) INVIGORATE PR Queensland, Australia Public Relations Manager ❖ Pitches press releases to media via email ❖ Liaise with the team regarding interviews and media requirements ❖ Updates databases of press releases for each client September 2016 – March 2017 KMC SAVILLS, INC. Bonifacio Global City, Taguig City, Philippines Marketing Consultant Essentially functioning as the Head of Marketing reporting to the Executive Director of Marketing & Landlord Services. Marketing Admin ❖ Oversees the day to day operation of the Marketing Department ❖ Ensures timely submission of marketing related requests and tasks such as press releases, blog posts, designs of various marketing collaterals, etc. ❖ Represents the department in the ManCom ❖ Creates month-end and quarter-end reports for the department and submits it to the VP of Marketing and the Managing Director ❖ Drafts and manages the entire marketing plan in coordination with various departments Social Media Marketing ❖ Maintains and manages the accounts on a regular basis ❖ Ensures timely posting of materials ❖ Create a strong digital presence and increase number of followers by regular posting ❖ Create the plan for the upcoming year ❖ Reviews and proofreads posts prior to posting and ensures accuracy of the article Media Relations ❖ Drafts Media Plan for each department ❖ Coordinate with the media regarding any events or activities for coverage ❖ Writes and edits press releases to the media ❖ Distributes Press Releases to media contacts ❖ Distributes published PRs to relevant people in the company ❖ Main contact person of the media with regards to news and updates ❖ Coordinates with the Research Department on any releases and interviews ❖ Responds to media concerns and identifies other respondents ❖ Manages media roundtable and other media events Events Management ❖ Drafts and implements various marketing events, sponsorships, etc. ❖ Manages media briefings and other media related events ❖ Coordinate various client-centric events October 2012 – February 2016 COLLIERS INTERNATIONAL PHILIPPINES Makati City, Philippines Marketing and Business Development Manager Solely responsible for the operation of the Marketing Department and Business Development Center; reporting directly to the Managing Director. Major milestone: Set up the social media platform of Colliers International Philippines and was able to get the Directors to do podcasts that we upload to all sites. There was an initiative that was in the works for years and no one was able to implement properly. Brand Management ❖ Ensures proper implementation of brand guidelines ❖ Checks all outgoing materials ❖ Coordinates with the region regarding roll out of new marketing templates and materials ❖ Regularly communicates with the region regarding any changes to the brand and other initiatives ❖ Disseminates information to local office regarding new templates and initiatives Public Relations ❖ Drafts Media Plan for each department ❖ Coordinates with the departments for any events or activities for PR coverage ❖ Writes and edits press releases to major broad sheets and chamber magazines ❖ Distributes Press Releases to media contacts ❖ ❖ ❖ ❖ ❖ Distributes published PRs to relevant people in the company Main contact person of the media with regards to news and updates Coordinates with Consultancy Group on any releases and interviews Responds to media concerns and identifies other respondents Manages press conferences and other media events Marketing Communications ❖ Develops annual Marketing plan and budget for the company ❖ Coordinates the company’s business development, marketing communications and media relations activities across Asia ❖ Develops campaign strategies, manages and budgets for local and international projects including advertising agencies ❖ Designs and prepares marketing collaterals such as brochures, flyers, billboards, posters, print ads, etc. for various projects ❖ Monitors the distribution of company publications and marketing materials ❖ Coordinates with the Research Department regarding layout of various publications ❖ Conceptualizes innovative ways of marketing and creating more visibility for the company Social Media Marketing ❖ Creates accounts in Social Media sites like YouTube, LinkedIn, Facebook, Blogger and Twitter ❖ Maintains and manages the accounts on a regular basis ❖ Ensures timely posting of materials ❖ Ensures proper adherence to the Social Media Policy of the company ❖ Coordinates with HODs on any updates that needs to be posted (listings, ads, promotions, podcasts, etc) Advertising ❖ Conceptualizes and designs advertising materials ❖ Edits and proofreads advertising content prior to release ❖ Coordinates with publications regarding ad placement Client Engagement ❖ End to end management of Account Management events including but not limited to: cocktails, golf tournaments, intimate dinners, etc. ❖ Prepares budget for Corporate Giveaways and ensure timely delivery of gifts ❖ Tracks company anniversaries of clients and send gifts if needed Database and Tools Management ❖ Manages various tools in accordance with the regional office including Case Studies, Client Survey and Sharepoint, etc. ❖ Creates a client database that could identify client needs and requirements (regarding marketing materials from Colliers) Internal Events and Internal Communications ❖ Prepares and manages internal events (company outing, planning session, teambilding) ❖ Writes report on each event (Objective, team members, budget, debrief ❖ In coordination with HR and Admin, conceptualizes proper implementation of Communication Tree within the company ❖ In coordination with CADRE committee, conceptualizes employee events including budget preparation ❖ Prepares monthly or quarterly newsletter to update staff on any events, happenings or trainings in HO or site ❖ Coordinates the content of newsletter with HR/Admin and other HODs Sponsorships/Memberships ❖ Identifies and recommends sponsorship and membership (including Canadian Chamber of Commerce, American Chamber of Commerce, etc.) activities to the management ❖ Tracks membership details – end of contract, costs, payments, promotions, membership benefits, etc ❖ Coordinates activities with partner companies ❖ Prepares budget for each activity ❖ Disseminates information to relevant people regarding events Website Administration ❖ Manages the company web site and coordinates the web back end administration with the regional website administrator ❖ Coordinates with HODs on any updates on their pages ❖ ❖ Ensures consistent language of the website Regularly checks content updates Business Development ❖ Implements regional mandate of Colliers Pitch process ❖ Main contact person for Philippine office ❖ Cascades policies and documents to Philippine office ❖ Ensures proper execution of the process ❖ Monitors pitches and proposal submissions ❖ Ensures proper branding of proposals and pitches ❖ Coordinates with other departments on pitches and proposal submissions January 2012 – June 2012 WHITEPOINT MEDIA ADVERTISING Muscat, Sultanate of Oman Creative/Executive Assistant Reporting to the Managing Director ❖ ❖ ❖ ❖ ❖ ❖ Designs collaterals for clients including flyers, brochures, etc. Designs and lay outs proposal books for the company Coordinates with supplier regarding printing requirements Manages events for clients Coordinates with clients on requirements Edits proposal book contents March 2011 - Present BREEZE REALTY Dallas, Texas, USA Virtual Executive Assistant/Marketing Assistant Reporting to the Managing Director ❖ ❖ ❖ ❖ Designs and lays out marketing collaterals including brochures, flyers, capability statements, e-cards, Online research regarding Dallas real estate market Draft content for brochures and other marketing collaterals Maintains company databases February 2011 – June 2012 PROJECT MANAGEMENT INSTITUTE ARABIAN GULF CHAPTER OMAN BRANCH Muscat, Sultanate of Oman Admin Support – Paid Volunteer Reporting to the President December 2010 – December 2011 BRAND ONE OMAN Muscat, Sultanate of Oman Marketing and Administration Officer December 2008 – December 2010 BLUE CITY COMPANY 1 (AL MADINA A’ZARQA) Muscat, Oman Marketing Communications Coordinator/Visuals Expert May 2006 – November 2008 IBM BUSINESS SERVICES INC. Communications Specialist January 2004 – May 2006 COLLIERS INTERNATIONAL PHILIPPINES INC. Marketing Communications Specialist November 2002 – December 2004 COLLIERS INTERNATIONAL PHILIPPINES INC. Marketing Coordinator January 2000 – November 2002 COLLIERS INTERNATIONAL PHILIPPINES INC. Marketing Assistant August 1999 – October 1999 GRANTON ADVERTISING Management Trainee August 1997 – February 1998 SUPERVALUE INC (SM Group of Companies) Purchasing Clerk March 1997 – August 1997 PHILIPPINE DAILY INQUIRER Northern Luzon Bureau News Intern December 1996 – March 1997 DZWT, Baguio City Radio Trainee EDUCATIONAL BACKGROUND 1992 – 1997 UNIVERSITY OF THE PHILIPPINES, Baguio City Bachelor of Arts in Mass Communication Major in Journalism Minor in Broadcast Communication 1988 –1992 QUIRINO HIGH SCHOOL, Quezon City Director, Interact Club Member, Journalism Club SKILLS Proficient in all aspects of Marketing & Communications, Public Relations, Credit Repair, among others. Apps/Softwares that I use: MS Office, G Suite, Ontraport, GoHigh Level, Ring Central, FreshDesk, Trello, Slack, Zoom, Canva, Adobe Illustraor, Adobe InDesign, Adobe Premiere, Screencast-O-Matic, Chimp Rewriter, etc PERSONAL DATA Known to friends as Tuesday Roa-Oronan, I am a Filipino, born on January 17, 1975 in Quezon City. I am the youngest among six children and have five children of my own. I enjoy outdoor activities like mountain climbing, outdoor recreation as well as reading. REFERENCES Available upon request.