SHIRLEY D. PATROCINIO-,--18 JP Rizal St. Tuktukan, Taguig City
EDUCATION
WORK EXPERIENCE
Cosmetology
Hairdresser
NinjaAsia Inc.
Taguig Manpower Training Center
2008
Bachelor of Science
Entrepreneurial Management
PUP - Taguig Campus
2009 — 2013
General Ricardo Papa
Memorial High School
2005 — 2009
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Customer Service Representative
Balancing automation and human expertise
Handling complex inquiries
Elevating empathy in a tech-driven world
Boltoninternational
2020
ClassPass - Scheduling
Create and update studio schedules.
Scheduler
Boltoninternational
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ClassPass - Launch Augmentation
Taguig Elementary School
2002 — 2005
San Miguel Elementary School
1999 — 2002
EXPERTISE
Management Skills
Digital Marketing
Data Processing Specialist
QA/Audit cases internally in able to make the process precise,
immediate and accurate
Page Builder in able to build studio websites.
Gorgeous Legend Business
Solution Inc. formerly IBNA
Operation Clerk 2, RND
Provides clerical and administrative support to the
operation group.
Jollibee Food Corporation Malinao Pasig
Critical Thinking
Cashier
Zendesk
Jollibee Food Corporation Diego Silang
Social Media
Virtual Assistant
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Cashier
Customer Service
Jollibee Food Corporation Bicutan
Adobe PS, Ai, Li
Cashier
Canva
REFERENCES
LANGUAGE
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Steffi Villaruz
English
NinjaAsia Inc./QA
Filipino
Phone:
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