Shirley Cadag Diolata

I have extensive experience as a freelance customer service virtual assistant, specializing in delivering exceptional support to clients across various industries. I excel in communication, both written and verbal, and have a proven track record of resolving customer inquiries efficiently and professionally. My skills include email and chat support, conflict resolution, CRM tools, data entry, and scheduling, ensuring seamless operations for the businesses I assist.

I pride myself on being adaptable, detail-oriented, and proactive. My ability to empathize with customers and anticipate their needs has consistently resulted in positive feedback and strengthened client relationships. Additionally, I am tech-savvy, quick to learn new systems, and adept at managing multiple tasks simultaneously while meeting tight deadlines.