Shikha Jain

Highly accomplished Customer Relations and Learning & Development Team

Leader with over 11 years of experience driving revenue growth, enhancing

organizational productivity, and optimizing customer engagement. Proven ability

to lead large teams (up to 76 associates), manage comprehensive training

programs, and execute strategic initiatives across diverse retail and hospitality

sectors. Adept at fostering a positive work environment, implementing

innovative promotional activities, and leveraging data analysis to achieve market

share and service improvements.