Shiena Joy A Consul

WORK EXPERIENCE VIRTUAL ASSISTANT Feb 2023 - July 2023 OXFORD HOMECARE LLC • Calendar Management • Social Media Manager • Lead Generation • Email, CRM and Zoom Management VIRTUAL ASSISTANT | CUSTOMER SUPPORT J&K CABINETRY SHIENA CONSUL Virtual Assistant CONTACT --shienaconsul Santolan, Pasig, Metro Manila, Philippines Dec 2022 - June 2023 • Customer Support Receptionist • Claims and Returns, Invoices and Sales Orders in QB • Email and Zoom Management • Lead Generation EXECUTIVE ASSISTANT May 2022 - Jan 2023 BUSINESS SCALE SOLUTIONS • HR Manager , Interviewer , Trainer • Project Management • Lead Generation • Email, Zoom, CRM (ZOHO and Asana) and Calendar Management TAX PREPARER ASSISTANT Dec 2021 - April 2023 TAX MASTERS PLUS • Customer Support • Lead Generation • Data Entry • CRM Management ( ASANA, Calendly, ZOHO) AMAZON STORE MANAGER Oct 2021 - Dec 2021 BROWN BOX HERO, LLC OBJECTIVE To be able to contribute to the success of the company that I will be affiliated with, at the same time learn and enhance my abilities in order to improve and develop my skills, talents, and knowledge. • Store Management • Customer and Chat Support • Tracking and Inventory • Lead Generation • Product Research AMAZON PRODUCT RESEARCHER Sept 2021 - Jan 2022 E-COMMERCE BUSINESS SCHOOL, LLC • Product Research • Lead Generation • Chat Support • Data Entry PROFESSIONAL SKILLS Customer Support Lead Generation Recruitment Project Management Google Sheets, Docs, Slides Email, Zoom, CRM and Calendar Management SOCIAL MEDIA MANAGER'S ASSISTANT Feb 2022 - May 2022 DF CREATIVE AGENCY • Lead Generation • Chat Support • Data Entry ADMINISTRATIVE ASSISTANT SPRING TECHNOLOGY AUSTRALIA PTY. LTD • Lead Generation • Customer and Chat Support • Data Entry Nov 2019 - March 2020