Shiella May Mariano
Executive Virtual Assistant / HR Specialist
Dedicated and adaptable professional with extensive experience as an Executive Virtual Assistant
and HR Specialist. Skilled in project management, administration, and business development.
Adept at streamlining operations and fostering employee engagement. Passionate about
delivering excellence and driving success for businesses. Committed to delivering excellence in
every task, I am poised to contribute my wealth of experience and dedication to drive success for
your business.
SERVICES OFFERED:
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Executive Assistance
Human Resources (Comprehensive HR Support)
Landing Page creation (Utilizing Wix, Convertkit, & Canva)
Canva: Video editing, brochures, invitations, social media content, and landing page
Social Media Management
Cold Calling
Lead Generation
Data Entry
Streamlining Operations
Itinerary Creation
Basic graphic design (Using Canva)
CLIENT TESTIMONIALS:
• Dr. Nader Jahshan: Lynden Hills Dentistry
• Cynthia McIntosh: Skilled Professional Staffing Agency
APPLICATIONS / SOFTWARE:
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Cloud-based: Workspace and Microsoft Office 365
Calendar: Outlook, Google, Adit, and Calendly
Project Management: Trello, Monday.com and Notion
Social Media Management: Notion, FaceBook, X, Tiktok, Instagram and Twitter
Graphics: Canva
Landing Page / Booking Page: Wix, Canva, Convertkit and Setmore
Human Resources: BambooHR, Elmo, Connecteam, SAP Success Factor, Workstream,
WellSky, and Apollo (JDP)
Communication: Zoom, Slack, Skype, Gmeet, Whatsapp, and Teams
Lead Generation: Apollo.io
Customer Relations Management: Zoho, Notion, and Vacations CRM
Process Streamlining: Notion, Loom
Video Editing: Vimeo, Canva, Capcut, Tiktok and Facebook Reels
Password Management: Lastpass
QuickBooks
WORK EXPERIENCE: REMOTE WORK
OFFSHORE HR Associate
Manufacturing Company (Confidential)
March 26, 2024 – Present
Adelaide, Australia
• End-to-end recruitment: Requisition to onboarding
• Project Management: New Hire Orientation, Position Description, and Skills Matrix
• Software/Apps: Google Suite, and Elmo (HR)
ONBOARDING SPECIALIST
June 17, 2024 to Present
Home Care Staffing Agency (Confidential)
California, USA
• Conducts new hire orientation.
• Processes onboarding documents: Workstream, WellSky, and Apollo
• Processes HCA Registration
• Takes inbound calls
• Software/Apps: RingCentral, Office 365, Workstream, WellSky, and Apollo
(JDP)
EXECUTIVE VIRTUAL ASSISTANT
June 12, 2023 to Present
Travel Agency
Texas, USA
• Data Entry
• Prepares travel itineraries and travel proposals
• Software/Apps: Office 365, Vacations CRM, and Travefy
SALES AND OPERATIONS VIRTUAL ASSISTANT
August 1, 2024 – October 15, 2024
Birddogit
Texas, USA
• CRM Management
• Email Marketing: Cold Email
• Invoice Management: QuickBook
• Website Management
• Lead Generation
• Software/Apps: Apollo Email Finder, Notion, QuickBook, Slack, Google Suite,
Airtable, OnX Hunt
EXECUTIVE VIRTUAL ASSISTANT TO A DENTIST
June 18, 2023 – July 31, 2024
Lynden Hills Dentistry
Ontario, Canada
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Calendar Management (Outlook, Google, and Adit)
Process Streamlining
Scorecard Management
Website Management
Certification Program
Completed self-paced training on behalf of the dentist in Ontario OSH Training and
Sterilization procedures.
Project Management
Customer Communication
Personal Errands
Content Creation
Business Development
Online Forms Creation
Meeting Support
Onboarding Support
Email Marketing
Documents and Records Management
Patient Satisfaction: Monitored and generated Patient Satisfaction Surveys, gathering
feedback to enhance service quality.
Research
Ad Hoc Tasks
Software/Apps: Office 365, Adit, Notion, Canva, Wix
VIRTUAL ASSISTANT WITH EXPERIENCE IN SALES, LEAD MANAGEMENT, SOCIAL MEDIA
MARKETING & RECRUITING (PART-TIME)
August 10, 2023 – February 23, 2024
Skilled Professional Staffing Agency
Albany, USA
• Lead Generation: Strategically identified and pursued leads to generate new business
opportunities.
• Cold Calls: Conducted proactive outreach via phone calls to prospects, effectively
nurturing leads and fostering relationships.
• End-to-End Recruitment: Managed the entire recruitment process, from sourcing
candidates to conducting interviews and facilitating onboarding.
• Deal Closing: Successfully negotiated and closed deals with clients, meeting or
exceeding sales targets.
• Administrative Tasks: Provided comprehensive administrative support, including
calendar management, email correspondence, and data entry.
• Policy Creation: Developed and implemented organizational policies and procedures to
ensure compliance and operational efficiency.
• Contract Preparation: Drafted and reviewed contracts, ensuring accuracy and
adherence to legal requirements.
• Business Proposal Preparation: Created compelling business proposals tailored to
client needs, effectively communicating value propositions and solutions.
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Social Media Management: Managed Facebook and Instagram accounts, curating
content, engaging with followers, and implementing targeted marketing strategies to
enhance brand visibility and drive engagement.
Software/Apps: Skype, WhatsApp, Google Suit, Canva
WORK EXPERIENCE: (CORPORATE)
GLOBAL HR SOLUTIONS PARTNER
July 11, 2022 - January 31, 2023
TE Connectivity Manufacturing Philippines Inc.
• Recruitment: Resume screening, interviewing, and onboarding
• Onboarding: Conduct New Employee Orientation and complete the required documents
• Training: End-to-end training cycle (Analysis, Design and Development, Implementation,
Evaluation); training schedule, training invitation publication material, email
communication
• Performance Management: Monitor and assist line managers in conducting employee's
performance evaluation
• Coordination: External and internal customers
• Responding to customers' emails and calls
• Calendar Management
• Admin: Keep and maintain employee's files
• Policy creation and implementation
• Software/Apps: Office 365, SAP, Canva
HR SPECIALIST (JUNIOR SUPERVISOR)
June 30, 2021 - July 01, 2022
Company: IBIDEN Philippines Inc.
• Recruitment: End-to-end process
• Onboarding: Conduct New Employee Orientation and complete the required documents
• Training: End-to-end training cycle (Analysis, Design and Development, Implementation,
Evaluation); training schedule, training invitation, publication material, email
communication
• Coordination: External and internal customers.
• Organize Management Committee Meeting and prepare Minutes of the Meeting
• Project Management: Cadetship and Employee Competencies
• Responding to customers' emails and calls.
• Admin: Keep and maintain employee's files
• Policy creation and implementation.
LEARNING AND DEVELOPMENT EXPERT
December 04, 2017 - June 24, 2021
DENSO Philippines Inc.
• Training Coordination (Internal and External)
• Facilitate New Employee Orientation
• Graphic Design: Training Invitation, Training Materials
• Data Entry - Training Evaluation Form
• Presentation Making: Training Materials and Reports
• Research training contents
• Companywide communication
• Project Management: Team Communication Improvement, Leadership
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Training Cycle: Analysis, Design and Development, Implementation, and evaluation
Respond to customers' emails and calls
Calendar Management
Administrative Task: Maintaining and updating of training records
Policy creation and implementation
RECRUITMENT SPECIALIST
December 22, 2016 - September 30, 2017
Enchanted Kingdom
• Recruitment: End-to-end process (Job posting, resume screening, initial interview, up to
onboarding).
• Onboarding: Conduct New Employee Orientation and complete the required documents.
• Coordination: External and internal customers.
• Timekeeping and Payroll processing
• Responding to customers' emails and calls
• Admin: Keep and maintain employee's files.
HR ASSOCIATE
August 2016 - November 2016
Qualimed Hospital Inc.
• Recruitment: End-to-end process (Job posting, resume screening, initial interview, up to
onboarding).
• Onboarding: Conduct New Employee Orientation and complete the required documents.
• Coordination: External and internal customers.
• Timekeeping and Payroll processing
• Responding to customers' emails and calls
• Admin: Keep and maintain employee's files.
HR STAFF
March 2016 - June 2016
The Medical City South Luzon
• Recruitment: End-to-end process (Job posting, resume screening, initial interview, up to
onboarding).
• Onboarding: Conduct New Employee Orientation and complete the required documents.
• Coordination: External and internal customers.
• Timekeeping and Payroll processing
• Responding to customers' emails and calls
• Admin: Keep and maintain employee's files.
EDUCATION HISTORY
Bachelor of Laws (On-going)
Institution: University of Perpetual Help – Biñan, Laguna
Master of Science in Psychology
Institution: Laguna College of Business and Arts
Year of Graduation: 2021
Bachelor of Science in Psychology
Institution: Colegio de San Juan de Letran-Calamba
Year of Graduation: 2016
• Cum Laude
• Consistent Dean's List (1st year to 4th year)
