Shiela Paula Oh

Shiela Paula Abril Oh #2946 T. Alonzo St., Pag-asa Homesite Camarin, Cakoocaan City- /- --August 22, 1981 Summary I have more than 2 years experience working as a service crew, more than four years in retail and marketing as a cashier / salesperson / account assistant and a year experience in BPO. I work well under pressure. Reliable and friendly professional able to work with little oversight and collaborate in team environment. Highly motivated and assertive. Education Far Eastern University -)   A.B. Mass Communication Undergraduate / Finished 2 years / Incoming 3rd Year Trainings Comchest (Sept 27, 2010 – Nov. 23, 2010)   Basic Computer Basic knowledge on using Microsoft office and creating visual reports and presentations. Cipher Solutions (June 27, 2006 – August 06, -2006)   Telemarketing Training about proper handling of calls, phonetics and phone etiquettes. Preparation for Call Center Jobs. Experience Customer Service Representative (April 15, 2014 –March 01, 2015) TeleTech Customer Care Management Phils. (Ayala Technohub Quezon City) Customer Service Representative (August 07, 2012 –October 04, 2012) Sitel Philippines Inc. (Ortigas, Mandaluyong City) Account Assistant (January 27, 2011 – March31, 2011) Grand Dragon Enterprises. (U.N. Avenue, Manila) Sales Promoter (October 19, 2009 – August 31, 2010) Abenson Appliance Inc. (Robinsons Galleria, Ortigas, Mandaluyong City) Sales Associate (August 29, 2008 – June 28, 2009) Shopwise Supercenter (Cubao, Quezon City) Cashier / Customer Service Personnel (December 17, 2007 –May 31, 2008) Puregold Price Club Inc. (Commonwealth Ave., Quezon City) Information Clerk (June 27, 2007 –October 15, 2007) Robinsons Supermarket (Novaliches, Quezon City) Cashier (December 25, 2006 –June 10, 2007) Robinsons Supermarket (Robinsons Galleria, Ortigas) Sales Demo (April 06, 2006 –June 30, 2006) Elsons Enterprises. (Fairview, Quezon City) Service Crew (February 1999 –March 2004) Jollibee Foods Corporation. (Quezon City) Skills       Average English Proficiency Knowledgeable on Microsoft Office Selling Skills and Numeracy Business Awareness Customer Service and Communication Interpersonal skills CHARACTER REFERENCE WILL BE PROVIDED UPON REQUEST _________________________ SHIELA PAULA A. OH Applicant