Shiela Nicolas

SHIELA D. NICOLAS 414 BAGONG NAYON ST., BAGBAGUIN, VALENZUELA CITY-- To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. EXPERIENCE FEBRUARY 2022 – PRESENT CUSTOMER SERVICE REPRESENTATIVE, CONCENTRIX DAKSH SERVICES PHILIPPINES CORPORATION – UNITED AIRLINES QUEZON CITY, PHILIPPINES MARCH 2021 – AUGUST 2021 OFFICE-BASED TEACHER, ON DEMAND ENGLISH INNOVATIONS, INC. – 51TALK PASIG CITY, PHILIPPINES JULY 2017 – JULY 2020 STORE SUPERVISOR, KENRICH INTERNATIONAL DISTRIBUTOR CORP. – SNEAKPEEK MALATE, MANILA, PHILIPPINES DECEMBER 2013 – FEBRUARY 2017 SALES ASSOCIATE, APPAREL GROUP LLC. - NATURALIZER DUBAI, UNITED ARAB EMIRATES EDUCATION JUNE 2000 – MARCH 2004 BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION (COMPUTER MANAGEMENT), BALIUAG UNIVERSITY, PHILIPPINES AUGUST 2014 – JANUARY 2015 CAREGIVER TRAINING, INTERNATIONAL AIRLINE AND BUSINESS ACADEMY FZ-LLC, DUBAI, UNITED ARAB EMIRATES SKILLS       Customer Service Skills Leadership Experience Computer Skills Oral and Written Communication Skills Professionalism and Strong Work Ethic Teamwork and Collaboration CHARACTER REFERENCE VINCENT PE – SENIOR SALES AND OPERATIONS SUPERVISOR, Kenrich International Distributor Corp. - MIKKI QUILALA – BRAND MANAGER, Kenrich International Distributor Corp. - GABRIELLE SINSUAN – SENIOR TEACHER, On Demand English Innovations Inc. - 2