Shiela Marie Salvo

I have several years of experience in Customer support as well as team management. I have experience in building one Line of Business from scratch and outlining the process just like any start-up company. I have advance skills in troubleshooting Windows computers, software, and hardware issues, and making sure resolution is delivered. As remote technical support, I have experience in working with IDX websites, using Zendesk, Jenkins, ASANA, and the JIRA ticketing system. I also have basic knowledge in SQL.