Shiela Mae Silla

Shiela Mae Silla

$4/hr
Business Operations | Customer Service | Social Media & Design
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
25 years old
Location:
Cainta, Rizal, Philippines
Experience:
2 years
Silla, Shiela Mae Contact Number:- St. Benedict Street, Janssenville Subdivision, Brgy. San Juan, Cainta, Rizal, 1900-____________________________________________________________________________ CAREER OBJECTIVE A responsible, hardworking and goal-oriented individual looking to join this company for an opportunity to utilize my knowledge in computer skills, word processing and issue resolution skills with a positive attitude and work ethics. EXPERIENCE Company : RDG Position : Movie Checker Duration : April 2018 (part-time) ● Gathered data for number of viewers ● Keeping track of the total number of tickets sold for the whole film showing Company : Tom n Toms Manila Position : Barista Duration : June 2022 - October 2024 ● Ability to interact with customers in a fast-paced environment ● Handling customer complaints and ensuring the customers are satisfied with their experience ● Familiar with processing transaction and cash handling ● Ability to work efficiently in a high-pressure environment ● Ability to communicate with coworkers to ensure that orders are completed accurately ● Handling multiple tasks, such as taking orders, preparing foods and drinks, and handling cash transactions. Company : Bookish Trove Position : Online Business Owner Duration : June 2023 - present ● Grew Facebook presence to 1,000+ likes and followers within 6 months. ● Developed and executed strategic business plans, covering marketing, sourcing, and customer service. ● Managed end-to-end business operations, including orders, inventory, and shipping. ● Proactively solved problems and drove business growth independently. ● ● ● ● Proficient in digital marketing, with expertise in social media campaigns. Skilled in Facebook Ads, Google Sheets, Excel, Google Docs, and Canva. Analyzed sales data to optimize product offerings and capitalize on market trends. Designed logos, marketing materials, social media graphics, and event posters
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