Shiela Cruz

Work Experience: ▪ Acquire Asia Pacific (December 2019-Present) New Relic, Salesforce Lead Generation Specialist -Responsible for Coding information of B2B process, detailed to excellent written and verbal communications. We perform repetitive tasks with a high degree of accuracy in an ever-changing work environment. We use SFDC, LinkedIn and D&B for our tools. ▪ Concentrix Recruitment (June 2019-December 2019) Recruiter 1, Sourcing -Screens applicants and select qualified candidates, Assist and scheduled interviews, prepare of interview questions and other hiring selection materials. ▪ Concentrix (July 2016-June2019) Intuit Quickbooks Desktop, Salesforce Technical Support Representative -Provide technical assistance with the customer, and guide them with the troubleshooting process, which may include diagnostic tools and software . Help them file their Tax Forms, Annually and Quarterly. ▪ PAGIBIG (January 2016-July 2016) Allcard Inc Data Service Analyst We visit several seafarers agency and educate them about PAGIBIG. Data capturing for their PAGIBIG Loyalty card . ▪ St. Michael Montessori Integrated School (June 2013-March 2015) Computer Elementary Teacher -Introduce them the basic knowledge and use of computer, its advantage and disadvantage . SHIELA MARIE C. CRUZ Cainta, Rizal--- Objective: To learn more as I grow in a company or with an employer who is willing to give me a chance to improve and use many other skills that I have and am willing to learn. Education Background: Tertiary -) Rizal Technological University BS Education Major in Computer Education Boni Ave. Mandaluyong City