SHIARMANE SARONA
Virtual Assistant
Profile
I’m an individual with limited professional experience in my chosen
freelance field. I am eager to learn and build a portfolio, actively seeking
for a client to gain practical experience while showcasing my fundamental
skills and enthusiasm for delivering quality work, often highlighting my
willingness to adapt and collaborate with clients to hone my abilities.
Work Experience
--Brgy. San Pedro, Sto.
Tomas Batangas
Seven Eleven Corp.
2013
Sales Clerk
2014
Handling Customer Service and sales
Promoted store promotions and upselling strategies to increase sales
Education
Performed and preparing daily sales report
Associate in Hotel and Restaurant
Management
Batangas State University
2010 - 2012
Phil. Manufacturing Co. of Murata Inc
Production Trainer
2014
Skills
· Team Motivation
· Work Scheduling
· Positive Attitudes
. Leadership
. Effective Communication
. Numeric and Data Entry
. Social Media Management
· Email Mangement
· Administrative Support
· Content Writing
· Video Creations
· Documentation & Reporting
2020
Developed training materials and SOPs to enhance learning and
efficiency.
Production Leader-
reduction, and efficiency rate
Social Media/ Chat Support
Handling customer inquiries, complaints, and troubleshooting via
Jose Randy Hernandez
Email :-
regulations, and production schedules.
performance indicators (KPIs) such as output, waste
References
FB Account: www.facebook.com/jrandyhtibay
Maintained compliance with company policies, industry
Prepared and submitted production reports, tracking key
English
Phone:-
employees
to improve productivity and adherence to company standards.
Language
Business Owner/Vlogger
. Conducted hands-on training sessions for new hires and existing
-
live chat, or social media DMs-
Quickly resolving customer issues while handling multiple chats at
once.
Community Engagement & Customer Interaction
Responding to comments, messages, and mentions to build
relationships with the audience.
Handling customer inquiries and complaints professionally.
