Shianne Murphy

Shianne Murphy Project Manager 1412 Green Street Floor 3 Harrisburg, PA 17102 EDUCATION — Harrisburg Area Community College (Current) Associates Business Administration Antonelli Institute of Art and Photography - EXPERIENCE July 2016 - Current Project Coordinator • BeneCard PBF Oversee projects from conception to execution as the sole project manager for the Claims Adjudication Team. Focus on providing projects fitting the client needs with the best solution for growth and budget considerations. • • • Graduation Date 2013 Associates Specialized Technology and Photography • • KEY SKILLS Project Management Project Scoping Budget Estimates Software Development Life Cycle Agile Methodologies Waterfall Methodologies Microsoft Suite Cross-Functional Leadership Team Coordination Business Process Improvement Willingness to learn Microsoft Suite Adobe Suite Communication Marketing Computer Information Systems Healthcare Systems - • Serve as a Team Lead for the Claims Adjudication Team Complete Projects on time and within budget Continuously improving project management process and central documentation Engage stakeholders in project meetings to plan and develop holistic solutions Research and analyze business processes to assemble detailed requirements Facilitator on the IS Technology Product Team with a focus on new and emerging technologies in the Healthcare field. January 2016 – June 2016 Item Entry Technician • Benecard Central Fill Actively pursued a Pharmacy Technician position without formal training. • Completed prescriptions from retrieval to mailing • Displayed problem solving skills for unpaid claims • Conducted outreach to prescriber offices, pharmacies, and patients • Completed orders quickly and efficiently before turnaround time July 2014 – December 2015 Order Entry Technician • Benecard Central Fill Functioned as an associate within the Mail Order Pharmacy team to ensure prescriptions were accurate, completed, and processed. • Filled prescriptions, forms, and patient documentation • Preformed outbound reach to patients and prescribers • Balanced check and credit reports • Functioned as a Mail Order Pharmacy Team member and individual