Sheynaz Sherley Adamo

SHEYNAZ SHERLEY ADAMO PROFESSIONAL EXPERIENCE Qualitynet,Sàrl - Team Leader .| Suisse- -- Rue du Perrelet 5, 2074 Marin-Epagnier PERSONAL SKILLS Organized Empathetic Team Player Adaptability STRENGTHS AND ADVANTAGES Residence Permit B Driver's License Photo and Video Editing Skills Knowledge of Domains and Website Hosting Creation of Sales Pages Development of Sales Funnels Management of Email Marketing Campaigns Paid Traffic Management After-Sales Service Post-Purchase Upselling Strategies LANGUAGE Portuguese - Monther language English - Fluent French- A2 Specialized in call center operations, handling order inquiries, user profile management, and technical troubleshooting. Also managed team operations, optimizing schedules for efficiency and productivity. Dreads Saloon. | Portugal, 2023˗2024 Social Media Management (Facebook and Instagram), promotional content creation, paid advertising campaigns, online customer service, and field marketing activities to increase visibility and attract new clients. APPLE Support. | Portugal,- Identification and troubleshooting of technical issues on Apple devices, such as iPhone, iPad, Mac, Apple Watch, and others, as well as assistance with setup. Hôtel Grand Vip Maputo. | Mozambique- Social Media Management (Facebook and Instagram), content creation and publishing, setting up paid advertisements, and managing online customer service to improve communication and increase conversions. Biodigital, Lda. | Mozambique 2018 - 2019 Perform administrative tasks, manage documents and invoices, ensure deadlines are met, and assist users and suppliers. FORMATION Business Management Course | 2020, A'Politécnica University. Port Management Course | 2020, Catholic University of Mozambique. Erasmus Entrepreneurship Course | 2019, Business Incubator at Polytechnic University. Banking Candidate Course | 2018, Banking Training Institute of Mozambique. High School at Willow International School | 2013.