SHEYNAZ
SHERLEY ADAMO
PROFESSIONAL EXPERIENCE
Qualitynet,Sàrl - Team Leader .| Suisse-
--
Rue du Perrelet 5, 2074
Marin-Epagnier
PERSONAL SKILLS
Organized
Empathetic
Team Player
Adaptability
STRENGTHS AND
ADVANTAGES
Residence Permit B
Driver's License
Photo and Video Editing Skills
Knowledge of Domains and
Website Hosting
Creation of Sales Pages
Development of Sales Funnels
Management of Email
Marketing Campaigns
Paid Traffic Management
After-Sales Service
Post-Purchase Upselling
Strategies
LANGUAGE
Portuguese - Monther language
English - Fluent
French- A2
Specialized
in
call
center
operations,
handling
order
inquiries,
user
profile
management, and technical troubleshooting.
Also managed team operations, optimizing
schedules for efficiency and productivity.
Dreads Saloon. | Portugal, 2023˗2024
Social Media Management (Facebook and
Instagram), promotional content creation, paid
advertising campaigns, online customer service,
and field marketing activities to increase
visibility and attract new clients.
APPLE Support. | Portugal,-
Identification and troubleshooting of
technical issues on Apple devices, such as
iPhone, iPad, Mac, Apple Watch, and others,
as well as assistance with setup.
Hôtel Grand Vip Maputo. | Mozambique-
Social Media Management (Facebook and
Instagram), content creation and publishing,
setting up paid advertisements, and managing
online customer service to improve
communication and increase conversions.
Biodigital, Lda. | Mozambique 2018 - 2019
Perform administrative tasks, manage
documents and invoices, ensure deadlines
are met, and assist users and suppliers.
FORMATION
Business Management Course | 2020,
A'Politécnica University.
Port Management Course | 2020, Catholic
University of Mozambique.
Erasmus Entrepreneurship Course | 2019,
Business Incubator at Polytechnic University.
Banking Candidate Course | 2018, Banking
Training Institute of Mozambique.
High School at Willow International School | 2013.