Shey Gutierrez

SHERYL REMOLLINO GUTIERREZ ✉ Block 7 Lot 29 Tindalo Street, Palmera Heights, Cainta Rizal - /- email:- Summary of Qualifications Almost 27 years of professional experience, 12 years of which is focused on Senior Human Resources, Administrative Functions, Operations, Logistics, Purchasing, Inventory, IT, Sales, Secretarial duties, Scheduling, Events Managements and Financial Reporting. Has assisted top level Executives, supported corporate operations and managed administrative staff. WORK EXPERIENCE DataOne Asia (Philippines), Inc. 6/F IBM Plaza Eastwood City Cyberpark E. Rodriguez Jr. Ave., Quezon City Head of HR and Admin (October 3, 2017 – to present) • • • • • • • • • • • • • • Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resource objectives in line with organization objectives. Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations, retention and labor relations. Managed human resources operations by recruiting, selecting, orienting, coaching, counseling and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances. Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments, evaluating optional courses of action; changing assumptions and direction. Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications. Guides management and employee actions by researching, developing, writing and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values. Bridge management and employee relations by addressing demands, grievances or other issues. Oversee and manage a performance appraisal system that drives high performance Ensure the compliance of the organization to the rules and regulations implemented by government agencies like SSS, PHILHEALTH, HDMF and BIR by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. In-charge of PEZA compliance, processes, procedures and other PEZA related requirements. Responsible for the renewal of insurance, HMO, and Company permits and certifications issued by PEZA, DENR, NTC, ISO- and PCIDSS. Maintain inventory, asset and facilities management. Builds and maintains a strong relationship with Building Administration to coordinate access pass, permits, repairs and maintenance. • • • • • Develops and preserves a professional relationship with suppliers and vendors by qualifying and evaluating new and existing suppliers and vendors in accordance with company policy. Liaises with Finance and Accounting department the procurement of material, supplies, equipment and / or services of other departments for internal use and client projects. Manage and oversee maintenance of office space and facilities, equipment, renovation and furniture with effective utilization of resources. Safety Officer 2 and First Aider Control activities like parking space allocation, waste disposal, building security etc. Reviews utilities consumption and strive to minimize costs. Mastisa Services, Inc. 4/F 4980 P. Guanzon Street Barangay Poblacion, Makati City Human Resources Manager (Sep 01, 2015 – Sep 29, 2017) • • • • • • • • • • • • • • Analyzes wage and salary reports and data to determine competitive compensation plan Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation and employee benefits. Consults legal counsel to ensure that policies comply with Philippine Labor Law. Develops and maintains human resource database that meets top management information needs Oversees the analysis, maintenance and communication of records required by law or local governing bodies, or other departments in the organization Bridge management and employee relations by addressing demands, grievances or other issues. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Writes and delivers presentation to corporate officers regarding human resources policies and practices. Recruits, interviews, tests, and selects employee to fill vacant positions Plans and conducts new employee orientation to foster positive attitude toward company goals Keeps records of benefits plans participations such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations. Advises management in appropriate resolution of employee relations issues Responds to inquiries regarding policies, procedures, and programs Administer performance review and salary administration program to ensure effectiveness, compliance, and equity within organization. Administration Management • • • • • Manage and oversee maintenance of office space and facilities, equipment and suppliers, renovation and furniture with effective utilization of resources and company cars are well maintained. Handles travel requirements, including hotel bookings, visa and travel insurances. Handles meeting arrangement for project kick-off and company events. Handles all travel arrangements including hotel booking and visa for all managers and visitors to the Philippines. Handle the Petty Cash Funds Finance Management • • • • In-charge of releasing/signing of account receivables and payables Prepare the monthly budget request Prepares and Monitor daily company balance and expense reports Prepare check voucher for company disbursements and payables 2 Comverse Phils., Inc. 10/F Ayala Life FGU Center 6811 Ayala Ave., Makati City HR and Admin Assist Manager (Sept 01, 2008 – Aug 31, 2015) Human Resources • • • • • • • • • • • • • • • • • • • Manages the entire staffing process: recruits, screens, interviews tests and selects employees to fill vacant positions throughout organization. Writes recruitment advertisements for posting in internet and other recruiting sources. Teams with vendors such as placement agencies, temporary agencies and others to enhance the recruitment process. Conducts exit interviews with departing employees and compiles and reports trends to management for action. Drafts and assists managers with rafting position descriptions. Leads the organization’s employee immigration process. Drafts field and administers employment related company-wide policies and procedures. Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures. Promoting equality and diversity as part of culture of the organization. Liaising with wide range of people involved in policy areas such as staff performance, health and safety. Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management. Maintains and handles personnel file, manages employees’ benefits and leave tracking credits. Prepare HR reports to top management as may be required. Prepares budget of human resources operations Conducts wage surveys within labor market to determine competitive wage rate Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations Prepares reports and recommends procedures to reduce absenteeism and turnover Represents organization at personnel-related hearings and investigations Responsible in the detailed implementation of existing company policies and suggests improvements, if necessary, to cope up with current and upcoming DOLE requirements. Perform other HR duties as directed. Administration Management • • • • • • • • • • Project managed the build of the Comverse Office and the transition to the new office Manages and administers office facilities to ensure smooth running of the business operation including IT Procures, utilizes and disposes company asset in a cost effective manner in compliance with the company policies and procedures Manage and oversee maintenance of office space and facilities, equipment and suppliers, renovation and furniture with effective utilization of resources. Controls service such as printing, post and courier services, switchboard reception and maintenance Ensures adherence to company administrative procedures. Handles all travel arrangements including hotel booking and visa for all managers and visitors to the Philippines and Macau Coordinates conference, meetings, seminars and functions. Administers Hourglass (Salesforce), if applicable Follow-up collections with customer and prepare report for head of sales/country manager 3 Finance/KBS • • • Manages the expense requisition and claim processing (TRS/PRS) Ensure that TRS-es/PRS-es are attached to the expense claims and suppliers invoices respectively Prepare and Submit all expense claim of head of sales/country manager Sales Support Key Accounts • PLDT • Smart • Sun • Beyond Cable (Sky Cable) • Bayan • Globe Key Activities • Build relationships with Department Heads to managers and general staff • Manage Comverse Annual Vendor Accreditation • Manage the process of PO creation, Content finalization and Execution (signature); for both the customer and Comverse internal processes • Manage and gather all opportunities at the pipeline system. • Generate pipeline report for Regional Manager APAC. • Provides administrative and secretarial support for sales team • Participates in the preparation of proposals to customers including: o Material formatting and editing o Printing, binding and packaging of proposal material • • • • • • Prepares presentation material and assist/participate in preparation for customer meetings Submit and upload all bid documents, proposal at PLDT/SMART/SUN/Globe/Skycable/BayanTel Portals Follow-up the status Proposal to customer in absence of Comverse head of sales/country manager. Maintain day-to-day contact with customers, responding to inquiries or updating all parties on progress against key activities Provide initial reply to customers’ emails, phone calls or letters when the Comverse head of sales/country managers are out of the office Establish after sales support with the Customer in absence of Comverse head of sales/country manager 4 OTi CONSULTING PHILIPPINES, INC. ACE Bldg., Rada St. Legaspi Village, Makati City Admin Executive (July 16-2003 up to July 15, 2008) Sales Support • • • Reporting Directly to Managing Director – Mr. Romulo S. Romero Managed and complete all sales activites from order to cash Clients included: Kraft Foods Phils., Wyeth Philippines, Headstrong Phils. Inc., Hershey’s, Trend Micro, Takasago, Shell Shared Service, Philips, Kodak Phils., Inc., Department of Education, Accenture, AFP MBAI, PNP, DPWH, First Lepanto Taisho, Sta. Lucia, Commerce Asia, Rapid Forming, EEI, PFIZER, Prime Orion, URC, The Potter’s Academy, Master Foods Phils., Inc. Lepanto Ceramics Inc., Unilever Phils., Inc., United Laboratories, Inc., James Hardie Phils., Inc., Electa Int’l Aggregate Resources, Inc., Hi-esai Pharmaceutical Inc., Loyola Plans Consolidated Inc., Del Monte Phils, Chiyoda Philippines, Corporation and Philippines Australian Human Resource Development Facility (PAHRDF), D & L Industries, Asea Brown Boveri, Sun Microsystems Phils., Inc., Professional Insights, Microsoft Phils., Pediatrica, Amadeus Marketing Philippines & AB Foods Accounting/Finance Function • • • • • • • • • • • • • • Reporting directly to Finance Officer – Mr. George T. Canada Monitored daily company balance Prepared Check Voucher for company disbursements Prepared check based on approved check voucher Trained in the input of all bookkeeping entries using QuickBooks Software Printed Profit and Loss statement on a monthly basis Printed Balance Sheet on a monthly basis Consolidation of all reimbursement receipts/liquidation Consolidation of 2307 certificate of creditable tax withheld of all clients Preparation of quarterly report: SSS, Philhealth and Pag-ibig Fund In-charge of Collection Prepared bi-monthly payroll for all employees and external consultant including 13th month bonus Prepared yearly General Information Sheet for SEC Prepared joint Certification and Certificate of Compensation payment/tax withheld (2316) for employee Administration & Documentation • • • • • • • • • As department head, responsible for the over-all activities and operation of the department, supervisors, subordinates, clients, training/seminars and maintenance of equipment. Preparation of Training Manuals/Materials. In-Charge of Product Inventory/Report of all psychometric instruments/epic online credits. Maintained and back-up all computers at the office premises. Maintained LAN, internet connection & basic computer repair. In-charge of the interpretation of various psychometric learning instruments, process documentation and EPIC online assessment. In-charge of purchasing all psychometric instruments. Assisted Head HR mainly with regards benefits. Rendered technical support to different projects undertaken by the company and also in charge of the report-generation and interpretation of various psychometric learning instruments, process documentation, balanced scorecard cascading, summary & evaluation report preparation and other programs. 5 INTER-CONTINENTAL WATER & WASTEWATER TECH., INC., X-TRA PURE WATER & DRINKING SYSTEM., 41-C Esteban Abada St., Loyola Heights Quezon City, 1108 Philippines Administrative Assistant / Officer In-Charge (February 2000 – July 01, 2003) • • • • • • Conducted site and plant visit to oversee the smooth operation of the project. Developed customer relationship as well as managing key customer through good and quality services. Prepared all paperwork’s needed by the General Manager and Vice President. Handle all incoming & outgoing calls. Coordinated all appointments to ensure all meetings will be held on schedule. Maintained adequate office supplies & maintenance of office equipment. Coordinated all clients to ensure all deliveries are met. KAJIMA RESOURCES DEVELOPMENT CORP., Paseo de Roxas Makati City Secretary (July 1997 – July 1999) • • • Prepared all paperwork’s needed by the General Manager & Vice President. Handle all incoming & outgoing calls. Coordinated all appointments to ensure all meetings will be held on schedule. Maintained adequate office supplies & maintenance of office equipment. MICRO SILVERTRON CORP., Bicutan Taguig, Metro Manila Executive Secretary (January 1994 – June 1997) • • • • • Prepared all paperwork’s needed by the President. Handle incoming & outgoing calls exclusively for the President. Coordinated all appointments to ensure all meetings will be held on schedule. Coordinated and negotiate business matters with local and overseas clients. Oversaw day-to-day operation in the office. Maintain adequate office supplies and maintenance of office equipment’s. Participated in management planning, develop strategies on how to run the company as a successful electronic expert in the future. International Purchase Officer (Jan 1994 – June 1997) • • • Directed purchase of production components from overseas companies. Monitored incoming materials for important and warehousing, and outgoing finish products to customers. Coordinated emergency materials expedition by liaising with overseas suppliers. Drafting and Office Staff (Jan 1993 – Dec 1993) • • • Draft schematic diagram for the engineering department. Draw the schematic diagram for the use of production and sales. Organized and prepared performance appraisals and charts. 6 Junior Production Supervisor (Oct 1992 – Dec 1992) • • • • • • Trained and supervised operators in the MCF Electronics Division production line. Prepared all necessary reports for the senior supervisor. Planned, formulated and executed productivity and quality improvement programs. Measured employee’s performance against production standards. Ensured productions schedules are met without delay, monitor product quality to meet manufacturing specifications. Assigned subordinates various workstations according to individual’s ability and departmental needs. EDUCATION College: Informatics Institute 2nd Floor, Peninsula Court Bldg., cor. Makati Ave., Makati City Computer Analyst April 1997 – June 1998 Secondary: Andres Bonifacio University Rosario Pag-asa, Pasig City June 1987 – March 1991 Primary: Palatiw Elementary School Palatiw Pasig City June 1983 – March 1987 TRAINING / SEMINAR • • • • • • • • • • • • • • • • • • • • • Introduction to Cybersecurity Course, CISCO Network Academy Aug 04, 2023 Digital Transformation Leader Self Pace learning, SAS Management Data Privacy Compliance (MasterClass Edition), ECCP, Sept 6, 8, 13, and 15, 2022 Essential Competencies for New Norm Human Resources Management Jan 20, 2022, ARIVA Academy Designing a Variable Pay Program, Dec 1-2, 2021, PMAP Performance Management 101 and the Future of Work, Sprout HR Experts, Nov 4, 2021 Updates on Contractualization and New Rules on Security of Tenure, Oct 8, 2021, ARIVA Academy Building Agility and Resilience, October 7, 2021, ARIVA Academy Global Human Capital Trends, Zalamea & Deloitte June 22, 2021 Job Structure and Compensation Program Design June 17, 2021, ARIVA Academy How to Effectively Terminate a Problem Employee and Avoid Costly Illegal Dismissal Cases June 10, 2021 ARIVA Academy Business Continuity: Preparing for Unexpected June 01, 2021, Zalamea Red cross Standard First Aid & BLS/CPR, Jan 20-21, 2021 NSE 1 Training, Fortinet May 11, 2022 Valid: May 11, 2024 NSE 2 Training, Fortinet May 12, 2022 Valid: May 12, 2024 Doing E-Business: Electronic Contracts, Documents and Signatures, 25 June 2020, Disini Buted Disini Law Office Deep Dive: Navigating Labor Law Issues under the ECQ 07 April 2020, ECCP Mini-MBA Labor Management 28-29 Nov 2019, ARIVA Academy Hazard Identification, Risk Assessment and Control 22 Nov 2019, Trainovate Effective Business Planning for Business Units 19 Nov 2019, PICPA Movement of Goods – PEZA 29 October 2019 7 • • • • • • • • • • • • • Business Process Continuous Improvement using Lean Six Sigma with Yellow Belt Certification 25-26 March 2019 Data Privacy Matters: Know & Protect your Rights 06 Mar 2019 Data Privacy Bootcamp for HR Professionals 19 Sept 2018 Basic Occupational Safety & Health, 17-20 April 2018 Red cross Standard First Aid & BLS/CPR w/ AED for Healtcare Provider, 2-6 April 2018 Resolves Disputes Faster, 13 March 2018 DPO Briefing Data Privacy Act of 2012, 28 Feb 2018 Train Law, 27 Feb 2018 D.O 183, 22 Feb 2018 Advance MS Excel Training Program, 2014 DiSC Personal Profiling System Accreditation, 2004 Knowledge Management, 2004 Effective Communication, 2008 Sam Myung Precision Co., Ltd., 39-7 Namdong Gong Dan, Namdong-Gu, Inchon Korea. - Studied for a period of two weeks, to gain further knowledge on car stereo semiknockdown and complete knockdown assembly. Funai Electric (S) Pte. Ltd., 9 Lokyang Way, Jurong Singapore • - Studied for a period of three days, to acquire technical knowledge on the VCR Printed Circuit Board assembly. Funai Electric Malaysia • - Production plant tour HIV/AIDS • - Studied for a period of 1 day, to acquire knowledge and for Sanitary Permit COMPUTER SKILLS Software: MS Office 2003 & 2007, QuickBooks 2007 & 2008 version, Adobe Photoshop, Adobe Designer 7.0 System: DOS, Windows TYPING SKILL 58 words per minute SPORTS MOUNTAIN HIKING, SWIMMING, ROCK CLIMBING, WALL CLIMBING, SNORKLING, VOLLEYBALL, FOOTBALL, SCUBA DIVING, AIRSOFT 8 PERSONAL DATA Date of birth: Place of birth: Sex: Height: Nationality: Marital Status: Social Security No.: Tax Identification No.: Driver’s License: Passport No.: 23 June 1975 Manila Female 5’2 Filipino Single- NO-F UU- 9