I have been in the Customer Service Industry for 9 years. My first 7 years was with 2 BPO companies. I have handled several campaigns including Hotel Reservations,Credit/Debit cards lost snd stolen reports, gift card full service assistance and emergency roadside assistance for US members. For 2 years, I worked as a full time customer service representative for an Amazon third party seller. I have knowledge in MS Word, Excel, Powerpoint and Publisher. I am familiar with Amazon Seller Central Platform. I am very much willing to learn and be trained to be able to perform my job well.